Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Melanie Conrad

Melanie Conrad

Harrisburg,PA

Work Preference

Work Type

Part TimeContract WorkFull Time

Location Preference

RemoteHybrid

Important To Me

Stock Options / Equity / Profit SharingCompany Culture

Summary

Detail-oriented professional with a multifaceted background in executive administration and the legal field, recognized for delivering high-quality administrative support while upholding strict data confidentiality. Proven track record in streamlining correspondence through efficient management of letters, emails, calendars, filing, memos, spreadsheets, and reports. Expertise in supporting C-suite executives by enhancing workflow and departmental operations, along with drafting, editing, and finalizing impactful communications for the CEO. Renowned for building and leading cross-functional teams to optimize processes, execute large-scale projects, and resolve complex office procedures while fostering positive relationships and facilitating informed decision-making.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Executive Assistant

Self Employed
08.2025 - Current
  • Managed executive calendars, scheduling meetings and coordinating travel arrangements efficiently.
  • Facilitated communication between executives and internal/external stakeholders to streamline operations.
  • Prepared comprehensive reports and presentations to support decision-making processes.
  • Developed and maintained filing systems, enhancing document retrieval and organization.
  • Mentored junior administrative staff, promoting best practices in office management.
  • Implemented process improvements that increased operational efficiency within the department.
  • Oversaw project timelines and deliverables, ensuring alignment with executive priorities.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Executive Assistant to the CFO

Lane Enterprises Holdings, LLC
04.2024 - 07.2025
  • Provides high-level administrative support to the Chief Financial Officer (CFO) and other senior staff members. Assists with strategic initiatives, scheduling and calendar management, communications, documentation, project management, and the training and development of other administrative staff.
  • Successfully planned and coordinated the relocation of the corporate office to Camp Hill, PA.
  • Vetted, interviewed, and trained a new corporate office receptionist/administrative assistant.
  • Created the first company-wide newsletter in years, enhancing internal communication.
  • Continuously improved staff morale through effective communication and engaging events.
  • Developed a supportive role under CFO departments, including IT, HR, and accounting.
  • Managed scheduling and calendar for CFO, ensuring optimal time allocation and prioritization of key meetings.
  • Coordinated travel arrangements, including itineraries and accommodations, enhancing logistical efficiency for executive engagements.
  • Facilitated communication between departments and CFO, promoting transparency and collaboration across the organization.

Executive Assistant/Personal Assistant to CEO

Dawood Engineering, Inc., Remote and On-Site
08.2019 - 03.2024
  • Organize CEO's schedule, including coordinating appointments, meetings, and events. Manage all correspondence, letters, and documentation for the CEO while ensuring confidentiality and accuracy. Attend management meetings and take minutes by following up on action items with senior management. Coordinate CEO's travel arrangements, including flights, accommodations, and transportation. Serve as personal assistant to the CEO for non-corporate matters. Act as a liaison between CEO and senior management/directors throughout the organization.
  • Led a team of four administrative staff and one assistant property manager.
  • Assisted CEO in real estate ventures by providing formatting, editing, and proofreading of documents.
  • Supported CFO in office management tasks by streamlining workflow and document preparation.
  • Facilitated logistical arrangements for on-site and remote events, ensuring seamless execution.
  • Developed and maintained comprehensive filing systems, enhancing document retrieval efficiency.
  • Acted as primary liaison between departments, fostering effective communication and collaboration.
  • Prepared detailed reports and presentations, streamlining information sharing across teams.

Executive Assistant to CEO

Philadelphia Mixing Solutions, Palmyra, PA
01.2017 - 01.2019
  • Provided comprehensive support to the C-level executive team, including managing calendar and email correspondence, organizing international travel arrangements, scheduling appointments, and overseeing day-to-day administrative tasks. Planned and coordinated meetings while ensuring all relevant parties’ presence. Took minutes and followed up on outstanding issues to ensure a timely resolution. Monitored office operations and oversaw special projects assigned by the CEO. Evaluated performance to identify areas for improvement and implemented streamlined processes, workflows, and standard operating procedures.
  • Achieved 25% annual budget expense reduction through efficient management of inventory, maintenance of facilities and equipment, implementation of staff training programs, and cost-effective travel bookings.
  • Facilitated various departments by conducting business and trends analysis, executing internal/external marketing initiatives, and assisting with accounts payable processing and financial statement preparation.
  • Coordinated executive schedules, optimizing time management and enhancing productivity across departments.
  • Assisted in budget preparation and expense tracking, contributing to financial oversight and resource allocation.

Legal Assistant

Thomas, Thomas & Hafer LLP, Harrisburg, PA
01.2016 - 01.2017
  • Managed a substantial caseload, overseeing all stages of litigation process, such as conducting legal research, factual investigation, reviewing medical and employment records, managing documents, and preparing for trial. Coordinated client appointments by filing deadlines and court dates to optimize attorneys' schedules.
  • Collaborated with attorney and paralegal to ensure case strategies and coordinated tasks were updated and followed.
  • Ensured compliance with court rules and deadlines by preparing and filing legal documents with accuracy and precision.

Executive Assistant to Attorney General

Office of Attorney General, Harrisburg, PA
01.2015 - 01.2016
  • Streamlined departmental operations and provided support to Attorney General by conducting research, managing schedules, coordinating appointments, and supervising financial and operational reporting. Organized on-site and off-site events, public appearances, and meetings, including compiling briefs, agendas, and documentation, and arranging transportation, accommodation, and security measures while staying within established budgets.
  • Communicated with internal and external stakeholders, streamlined distribution of legal and operational documents, and completed various projects for senior executives.
  • Supervised office and administrative functions, including overseeing recruitment and training programs to improve overall organizational efficiency and ensure adherence to key performance indicators (KPIs).

Administrative Officer II

PA Dept of Auditor General, Harrisburg, PA
01.2005 - 01.2015
  • Implemented strategic updates for departmental strategy, objectives, and processes in collaboration with senior organizational members, while overseeing a team of three staff members. Evaluated compliance of administrative performance and office tracking systems with quality standards aimed at minimization of overdue projects.
  • Saved annual cost reductions of $100k by supporting team members throughout department's transition from paper to an electronic audit system.
  • Streamlined the workflows of 45 state auditors, digitized the records of 800 state employees, and created legal documents for the Office of Chief Counsel, enhancing operational efficiency and accuracy.
  • Established and nurtured strong relationships with third-party vendors, successfully managing all aspects of contract negotiations and management, including travel and event arrangements for 750 personnel.
  • Coordinated administrative tasks for the department, ensuring timely delivery of essential services to support operations.

Education

Associate of Arts - Organizational Communications

Dana College, Blair, NE

Bachelor of Arts - International Relations

American Public University, Charles Town, WV
11-2016

Skills

  • Office Operations Coordination
  • Schedule & Calendar Management
  • Customer & Stakeholder Relations
  • Travel Coordination
  • Records & Information Management
  • Legal Case Management
  • Staff Development & Leadership
  • Accounts Payable Processing
  • Cross-functional Collaboration
  • Workflow efficiency improvement
  • Regulatory Compliance & SOPs
  • Corrective Action Plans

Certification

  • Notary Signing Agent, August 2024
  • Notary Public through August 2027
  • Certified Administrative Professional (CAP), IAAP, Hershey, PA

Accomplishments

  • Supervised team of 5 staff members.
  • Collaborated with team of 10 in the development of company newsletters.
  • Planned corporate meetings, lunches and special events for groups of 750+ employees.

Languages

English
Full Professional

Timeline

Executive Assistant - Self Employed
08.2025 - Current
Executive Assistant to the CFO - Lane Enterprises Holdings, LLC
04.2024 - 07.2025
Executive Assistant/Personal Assistant to CEO - Dawood Engineering, Inc., Remote and On-Site
08.2019 - 03.2024
Executive Assistant to CEO - Philadelphia Mixing Solutions, Palmyra, PA
01.2017 - 01.2019
Legal Assistant - Thomas, Thomas & Hafer LLP, Harrisburg, PA
01.2016 - 01.2017
Executive Assistant to Attorney General - Office of Attorney General, Harrisburg, PA
01.2015 - 01.2016
Administrative Officer II - PA Dept of Auditor General, Harrisburg, PA
01.2005 - 01.2015
Dana College - Associate of Arts, Organizational Communications
American Public University - Bachelor of Arts, International Relations