MELANIE CORTES-SALCEDO
San Diego,CA
Summary
Diligent healthcare professional with solid foundation in patient care and clinical procedures. Demonstrated ability to assist in various healthcare settings, contributing to positive patient outcomes. Proficient in communication and teamwork, ensuring efficient and compassionate service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT
Scripps Clinic- Diabetes, Endocrinology & Weight Management
11.2023 - 08.2024
- Room patients, obtain vital signs, and prepare patients for examinations and procedures with efficiency and compassion.
- Collaborate with providers to implement and maintain clinic-specific protocols, optimizing patient care delivery and workflow efficiency.
- Uphold a clean, organized, and safe environment in examination rooms and common areas, adhering to infection control protocols and safety regulations.
- Perform patient care services in alignment with physician directives, ensuring seamless support for the physician's practice.
- Effectively communicate instructions and information from physicians to patients and authorized individuals, ensuring clarity and understanding.
- Collect patient data through in-person interactions and phone communications, accurately documenting concerns, messages, and care provided in the electronic medical record.
- Take complete and accurate messages, routing them to the appropriate departments or individuals for prompt resolution.
- Enter orders and referrals, facilitate pre-certifications, and ensure accurate documentation of patient information in the electronic health record system (EPIC).
- Assist with basic registration tasks, including setting up cases in EPIC and updating patient demographics as needed.
AEROSPACE PHYSIOLOGY & MEDICAL TECHNICIAN
United States Navy
12.2016 - 08.2023
- Used extensive knowledge of medical terminology, administrative/clerical procedures related to aviation medicine, and advanced anatomy and physiology concepts associated with the ear, nose, throat, sinuses, eyes, and circulatory and respiratory systems to assist Naval Flight Surgeons and/or Medical Officers with the special examination, diagnosis, and treatment of various flight personnel and naval aviators.
- Improved daily workflow and productivity by developing and/or revamping multiple medical programs as well as creating and ensuring timely implementation of new SOPs on board ships.
- As a Trainer, aided in the successful integration of 5 Aviation Medical Technical into shipboard commands after providing precise instruction on how to perform new SOPs.
- Functioned as a Front-line Preventionist; performed health assessment and physical examinations to identify potential health risks and provide preventative counseling.
- Aided in the conduction of aviation medical tests, identification of patient problems, and the development and evaluation of patient care plans and aircraft mishaps.
- Prepared, maintained, and screened inpatient and outpatient medical records to guarantee patient deployability and ensure compliance with medical requirements.
HOSPITAL CORPSMAN
United States Navy
06.2016 - 08.2023
- Promoted from a Hospitalman (E3) (2017 -2018) to a Hospital Corpsman, Third Class (E4) (2018 – 2020) and, finally, to a Hospital Corpsman, Second Class (E5) (2020– 2023)
- Interfaced with patients to acquire history, conduct physical exams, and perform basic laboratory procedures to analyze patient samples and results.
- Prepared and dispensed medicine/pharmaceutical preparations as well as provided responses to all queries related to follow-up appointments, medication dosage, and treatment side effects.
- Supported medical readiness and quality healthcare delivery by performing supervisory, technical, planning, and management functions to prevent and treat dental conditions as well as offer top-level care to all navy personnel and family members.
- Aided in the administration of a varying medicinal and/or parenteral solutions that include, but are not limited to, IV fluids, vaccines, and immunizations, to treat common STIs, injuries, illnesses and disabilities as per environmental, occupational health, and Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE) standards.
- Collaborated with cross-departmental staff to admit patients, perform clinical and field emergency medical services, implement optimal protocols, and contribute to the treatment of numerous diseases and injuries.
Education
Associate of Science - Nursing
Marsha Fuerst School of Nursing
San Diego, CA08-2026
Skills
- Patient Assessment & Management
- Phlebotomy
- Medical Records/EHR/EMR
- First Aid/CPR/BLS
- Record Keeping
- Inventory Management
- MS Office (Word, Excel, Outlook)
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Task prioritization
Certification
Hospital Corpsman Advanced Technical Field (HM-ATF): United States Navy (EMT/Medical Assistant Equivalent)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
MEDICAL ASSISTANT
Scripps Clinic- Diabetes, Endocrinology & Weight Management
11.2023 - 08.2024
AEROSPACE PHYSIOLOGY & MEDICAL TECHNICIAN
United States Navy
12.2016 - 08.2023
HOSPITAL CORPSMAN
United States Navy
06.2016 - 08.2023
Associate of Science - Nursing
Marsha Fuerst School of Nursing
PROFESSIONAL TRAINING
- EMT Basic: Clinical & Field Experience
- Medical Coding & Documentation
- Basic Audiology
- Medical Terminology
- Electronic Health Records