Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melanie Cowan

Miami,Florida

Summary

Dedicated professional with a strong commitment to achieving optimal results in various endeavors. Extensive volunteer experience with children at summer camps and local church activities, complemented by early childhood education coursework and a Child Development Associate Credential. Recognized for a collaborative approach and strong teamwork skills, consistently supporting others in achieving shared goals. Recent focus on family responsibilities during a challenging period, demonstrating resilience and dedication to personal growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Miami Lakes Automall
12.2022 - Current
  • As a car dealership receptionist, I effectively manage 30+ incoming calls, promptly addressing customer inquiries and providing tailored assistance to meet their needs.
  • I efficiently process transactions accurately charging customers and generating receipts for both customers and sales personnel.
  • I contribute to maintaining the cleanliness and replenishment of the coffee area, thereby ensuring a welcoming environment for our customers to enjoy and relax in.
  • I manage inventory of tags and keys, facilitating efficient access for both customers and sales personnel to acquire the necessary items promptly.
  • I meticulously record data, encompassing car sales, tag and registration details, and key transactions.

Cashier

Taco Bell
12.2021 - 09.2022
  • Proficiently operated the cash register at Taco Bell, serving customers in both drive-thru and lobby areas.
  • Facilitated seamless transactions for a diverse clientele.
  • Provided exceptional customer service by addressing inquiries and ensuring satisfaction.

Education

High School Diploma -

Mayer Academy High School
Hialeah, FL
06.2023

Skills

  • Email correspondence
  • Phone etiquette
  • Data entry and analysis
  • Cross functional collaboration
  • Business process improvement
  • Organizational development

Certification

  • Early Childhood Development
  • Mater Academy High School
  • 2023
  • I have always been passionate about working with children. Throughout my four years of high school, I enrolled in early childhood development classes and actively assisted in the daycare, engaging with and caring for the children.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Receptionist

Miami Lakes Automall
12.2022 - Current

Cashier

Taco Bell
12.2021 - 09.2022

High School Diploma -

Mayer Academy High School

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