MELANIE C. ZUKOWSKI
Jacksonville
Summary
I am a dependable, passionate, detail-oriented, proactive team player with five years of experience in retail, and experience in the restaurant industry, serving and behind the bar. Known for my quick learning abilities and personality, I adapt easily to new environments and challenges, and am dedicated to creating a positive and productive work environment that fosters collaboration and enhances customer experiences. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Bartender
Bartaco
Jacksonville
12.2024 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Took and processed food and beverage orders efficiently.
- Assisted with menu knowledge and recommendations for guests.
- Maintained cleanliness and organization of dining areas and tables.
- Handled cash transactions and processed payments accurately.
- Supported training of new servers on restaurant procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
Key Holder/Manager on Duty
Plato's Closet
10.2021 - 08.2024
- Responsible for opening and closing the store and managing daily operations.
- Handled inventory and provided excellent customer service.
- Led and supervised coworkers to ensure effective store operations.
Key Holder/Manager on Duty
My Lady Boutique
06.2019 - 08.2024
- Managed a solo boutique providing exceptional customer service.
- Responsible for daily inventory restocking, opening and closing procedures, and cash handling.
- Worked on commission, accurately processing transactions and maintaining register accountability.
Bartender
Florida Bartending School
08.2024
- Completed a 4-5 month bartending course covering glassware, ice levels, and drink preparation.
- Mastered mixing methods and crafting a variety of cocktails.
- Learned alcohol percentages, proof distinctions, and customized drink creation.
Education
Senior - Criminal Justice & Spanish
UNIVERSITY OF NORTH FLORIDA
08-2026
Bartending Course -
Florida Bartending School
08.2024
High School -
PALM HARBOR UNIVERSITY HIGH SCHOOL
Skills
- Fluent in Spanish
- Customer Service
- Adaptability
- Time Management
- Problem-Solving
- Attention to Detail
- Organizational Skills
- Sales Proficiency
- Quick Learner
- Cash handling
- Team collaboration
- Liquor, wine, and food service
Certification
BARTENDER, Florida Bartending School, 08/24, Completed a 4-5 month bartending course covering glassware, ice levels, and drink preparation. Mastered mixing methods and crafting a variety of cocktails. Learned alcohol percentages, proof distinctions, and customized drink creation.
Volunteer Experience
- SUNCOAST PRIMATE SANCTUARY FOUNDATION, INC., Responsible for cleaning and feeding various animals to ensure their well-being.
- BREAST CANCER EDUCATION & AWARENESS, Raise funds and awareness for breast cancer education through events and initiatives.
Languages
Spanish
Native/ Bilingual
Timeline
Server/Bartender
Bartaco
12.2024 - Current
Bartender
Florida Bartending School
08.2024
Key Holder/Manager on Duty
Plato's Closet
10.2021 - 08.2024
Key Holder/Manager on Duty
My Lady Boutique
06.2019 - 08.2024
Senior - Criminal Justice & Spanish
UNIVERSITY OF NORTH FLORIDA
Bartending Course -
Florida Bartending School
High School -
PALM HARBOR UNIVERSITY HIGH SCHOOL