Melanie Davis
Rosharon,USA
Summary
Results-driven Revenue Cycle Manager with 15 years of experience enhancing billing efficiency and optimizing revenue cycles. Expertise in data analysis, process improvement, and technology integration to expedite reimbursements and improve financial outcomes. Committed to driving innovation through advanced RCM technologies and strategic training programs that align with organizational goals.
Overview
9
9
years of professional experience
Work History
Medical Collection Supervisor
Oncology Consultants P.A.
Houston, TX
06.2025 - Current
- Led collections strategy development to optimize cash flow and reduce delinquency rates.
- Supervised daily collections operations, ensuring timely follow-ups on accounts to minimize delinquencies.
- Developed and implemented procedures to enhance collection efficiency.
- Trained team members on effective collection strategies and policies.
- Monitored team performance and provided constructive feedback for improvement.
- Analyzed data and metrics to identify potential problems or opportunities in the collections process.
- Ensured compliance with applicable laws, regulations, policies, and procedures related to collections.
- Coordinated cross-departmental initiatives to align collections strategies with overall business goals.
- Coordinated with external legal counsel regarding enforcement actions on delinquent accounts.
- Created and updated financial reports to provide leadership teams with accurate insights on collection performance.
RCM BILLING & COLLECTION SUPERVISOR
Coastal Health & Wellness
Texas City, USA
11.2019 - 06.2025
- Lead RCM team to enhance billing efficiency, achieving faster reimbursements and fewer denials.
- Spearhead RCM initiatives, driving faster reimbursements and fewer denials.
- Implement data-driven strategies to enhance financial outcomes and revenue capture.
- Optimize revenue cycle management through data-driven strategies, enhancing billing accuracy and reducing claim denials.
- Adopt advanced RCM tech to increase claim accuracy and speed up payment cycles.
- Streamlined billing processes, reducing coding errors and improving accuracy.
- Managed billing processes, reducing errors by 18%, enhancing revenue cycle efficiency.
- Analyze billing data to refine processes, maximizing revenue capture and aligning with goals.
- Resolved billing disputes, improving collection rates and client satisfaction.
- Drove collection rates through targeted follow-ups and negotiations.
- Collaborated across departments to align billing practices with organizational objectives.
- Foster a culture of continuous improvement within the RCM team.
- Collaborated with cross-functional teams to streamline billing operations, boosting productivity.
- Participated in cross-functional teams to improve billing workflows and enhance patient satisfaction.
- Collaborated with healthcare providers, addressed billing issues, facilitated smooth operations.
- Collaborated with healthcare providers to ensure accurate code assignment, reducing claim denials.
- Contributed to significant reduction in claim denials through meticulous attention to detail.
- Conducted regular audits to identify and rectify coding discrepancies, ensuring compliance with industry standards.
- Conducted regular audits identifying and rectifying discrepancies in billing documentation, ensuring compliance.
- Maintained precise documentation for complex medical procedures.
- Utilized coding expertise, streamlined data entry, maintained accurate records.
- Developed training programs enhancing team skills and optimizing collection strategies.
- Trained junior staff on industry best practices and regulatory updates.
- Fostered strong relationships with insurance companies, facilitating smoother claim processes.
- Resolved billing discrepancies, improved client satisfaction, enhanced revenue collection.
- Analyzed billing data to identify trends, optimizing resource allocation and workflow.
- Consistently met tight deadlines while maintaining high-quality coding standards.
- Resolved complex billing issues, ensuring timely reimbursements from insurance providers.
- Managed client accounts, optimized billing processes, ensured compliance with medical standards.
MEDICAL BILLING CODER
V.E.S
Houston, <ul>
<li>Optimized revenue cycle management through data-driven strategies, enhancing billing accuracy and reducing claim denials.</li>
<li>Reduced claim denials through meticulous attention to detail and collaboration with healthcare providers for accurate code assignment.</li>
<li>Streamlined billing processes, reducing coding errors and improving accuracy while optimizing revenue cycle management through data-driven strategies.</li>
<li>Conducted regular audits to identify and rectify coding discrepancies, ensuring compliance with industry standards and enhancing overall billing accuracy.</li>
<li>Consistently met tight deadlines while maintaining high-quality coding standards.</li>
<li>Participated in cross-functional teams to improve billing workflows and enhance patient satisfaction.</li>
<li>Maintained precise documentation for complex medical procedures.</li>
</ul>
06.2020 - 12.2022
- Optimized revenue cycle management through data-driven strategies, enhancing billing accuracy and reducing claim denials.
- Reduced claim denials through meticulous attention to detail and collaboration with healthcare providers for accurate code assignment.
- Streamlined billing processes, reducing coding errors and improving accuracy while optimizing revenue cycle management through data-driven strategies.
- Conducted regular audits to identify and rectify coding discrepancies, ensuring compliance with industry standards and enhancing overall billing accuracy.
- Consistently met tight deadlines while maintaining high-quality coding standards.
- Participated in cross-functional teams to improve billing workflows and enhance patient satisfaction.
- Maintained precise documentation for complex medical procedures.
MEDICAL BILLING COLLECTIONS
ADG Pathology
Houston, <ul>
<li>Drove collection rates through targeted follow-ups and negotiations, resolving complex billing issues to secure timely reimbursements from insurance providers.</li>
<li>Resolved billing disputes, enhancing collection rates and client satisfaction. Analyzed billing data to identify trends, optimizing resource allocation and workflow processes.</li>
<li>Managed billing processes, reducing errors by 18%, enhancing revenue cycle efficiency.</li>
<li>Collaborated with cross-functional teams to streamline billing operations, improving overall productivity.</li>
<li>Entered and reported mass and specimen samples accurately.</li>
</ul>
06.2017 - 10.2020
- Drove collection rates through targeted follow-ups and negotiations, resolving complex billing issues to secure timely reimbursements from insurance providers.
- Resolved billing disputes, enhancing collection rates and client satisfaction. Analyzed billing data to identify trends, optimizing resource allocation and workflow processes.
- Managed billing processes, reducing errors by 18%, enhancing revenue cycle efficiency.
- Collaborated with cross-functional teams to streamline billing operations, improving overall productivity.
- Entered and reported mass and specimen samples accurately.
ACCOUNT MANAGER/MEDICAL BILLING & CODING
Logix Diagnostic
Katy, USA
11.2016 - 02.2018
- Managed client accounts, optimized billing processes to ensure compliance with medical standards.
- Utilized coding expertise, streamlined data entry, maintained accurate records.
- Resolved billing discrepancies, enhancing client satisfaction and revenue collection.
- Collaborated with healthcare providers to address billing issues and facilitate smooth operations.
- Meticulously reviewed and updated patient records, maintaining data integrity. Conducted regular audits to identify and rectify discrepancies in billing documentation.
- Fostered strong relationships with insurance companies, facilitating smoother claim processes. Trained junior staff on industry best practices and regulatory updates.
Education
MBA - Healthcare Administration
University of Houston
Houston05-2026
AAS - ACCOUNTING
Houston Community College
Houston11.2024
MEDICAL BILLING & CODING CERTIFICATE - Houston
Houston Community College
Houston06.2024
Skills
- Collections Strategy
- Billing Management
- Patient Account Systems
- Process Improvement
- Data Analysis
- Data visualization
- Team Leadership
Timeline
Medical Collection Supervisor
Oncology Consultants P.A.
06.2025 - Current
MEDICAL BILLING CODER
V.E.S
06.2020 - 12.2022
RCM BILLING & COLLECTION SUPERVISOR
Coastal Health & Wellness
11.2019 - 06.2025
MEDICAL BILLING COLLECTIONS
ADG Pathology
06.2017 - 10.2020
ACCOUNT MANAGER/MEDICAL BILLING & CODING
Logix Diagnostic
11.2016 - 02.2018
MBA - Healthcare Administration
University of Houston
AAS - ACCOUNTING
Houston Community College
MEDICAL BILLING & CODING CERTIFICATE - Houston
Houston Community College