Melanie Davis

• Entered, reviewed, and updated billing information, account records, and insurance documentation.
• Applied CPT and ICD-10 coding knowledge to support accurate claims processing.
• Reviewed Explanation of Benefits (EOBs) and claim denials, identified issues, and assisted with correction and resubmission processes.
• Posted insurance payments and completed account adjustments while maintaining patient confidentiality.

• Filed and updated patient information and medical records.

• Oversaw daily management of a 7-unit multi-family property, maintaining organized records, coordinating services, and addressing tenant needs in a timely and professional manner.

• Managed daily administrative operations, including filing, faxing, phone communication, email correspondence, and scheduling.

• Served as the point of contact between residents and building personnel, thereby effectively managing daily concerns or inquiries. service while working with individuals from diverse backgrounds.

• Created and maintained organized tenant files, correspondence records, project binders, and confidential documentation.

• Managed appointments, scheduling, transportation, and daily administrative responsibilities.
• Maintained organized records while handling sensitive and confidential information.
• Provided dependable support through strong communication, problem-solving, and time management skills.

• Proven ability to learn quickly and adapt to new situations.
• Managed calendars, appointments, transportation, and daily support for 3-5 clients, ensuring timely and reliable service.