Melanie Dawn Knapp
Personal Assistant
Rockwall
Summary
Reliable Personal Assistant serving unique client needs through clear communication and coordinated support functions. Highly organized and skilled at managing complex calendars, coordinating meetings, and handling sensitive information with utmost confidentiality.
Overview
16
16
years of professional experience
Work History
Personal Assistant
Executive for JP Morgan Chase
02.2023 - Current
- Handles personal appointment scheduling (e.g. medical appointments, social reservations, beauty appointments, car maintenance), and proactively manages conflicting priorities.
- Oversees day-to-day operations and general upkeep of Executive’s primary residence in Dallas.
- Manages and coordinates home improvement projects at Executive’s primary and secondary residences ensuring quality and timely completion. Negotiates with contractors and vendors, applying strategic and insightful decision-making to support the Executive’s goals. Coordinates and oversees property enhancements at the secondary home in Florida through on-site travel.
- Assists in planning and organizing events and activities with vendors, venues, and other stakeholders to ensure successful execution, to include ordering flowers, tablescapes, food preparation, and other items, as requested.
- Assists in selecting, purchasing, delivering, and/or returning items on Executive’s behalf. Keeping track of returned items and monitors their progress through the shipping process.
- Provides general administrative support, including filing documents and maintaining and organizing physical records.
- Oversees all veterinary appointments for the Executive’s dog, to include management of records, daily walks and feeding, and coordinates care and feeding schedules when Executive is away on travel.
Organizer
The Simplify Team
08.2021 - 12.2022
- Coordinated with clients to learn their preferences
- Organized various rooms and spaces in residential homes and businesses
- Traveled to the client’s home to do on-site organizing
- Shopped for organizing supplies and solutions for clients
- Staged homes and businesses for pictures and for selling
Office Coordinator
Perkins Fire Protection
12.2019 - 03.2020
- Answered phones, scheduled appointments, and delegated assignments to employees
- Organized and managed the filing system
- Ordered necessary supplies and equipment
- Organized events and meetings
Owner/Designer
DK Designs
09.2009 - 03.2020
- Created hand-painted art pieces for clients according to their specifications
- Painted custom murals and faux finishes for businesses and homes
- Designed spaces and room layouts focusing on function and flow
- Provided guidance to clients on furniture placement, accessories, fixtures, and materials
PTO President/Treasurer
McClure Elementary
06.2010 - 06.2018
- Presided over all monthly meetings of the PTO and of the Executive Committee
- Developed the budget for the academic year
- Coordinated multiple large events each year
- Managed hundreds of volunteers for each event
- Responsible for all PTO funds
- Was awarded the McKinney ISD volunteer of the year award in 2018
Education
Kilgore College
Kilgore, TXSkills
- Excellent organizational skills
- Meticulous attention to detail
- Strong leadership
- Clear spoken communication
- Advanced client service skills
- Effective time management
- Administrative support
Timeline
Personal Assistant
Executive for JP Morgan Chase
02.2023 - Current
Organizer
The Simplify Team
08.2021 - 12.2022
Office Coordinator
Perkins Fire Protection
12.2019 - 03.2020
PTO President/Treasurer
McClure Elementary
06.2010 - 06.2018
Owner/Designer
DK Designs
09.2009 - 03.2020
Kilgore College
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