Melanie D. Brigman
Fort Walton Beach
Summary
Highly motivated individual with an outgoing personality and a strong dedication to achieving goals. Possesses resourcefulness and can work effectively both independently and as part of a team. Excellent time management skills allow for efficient handling of multiple tasks and meeting deadlines. Demonstrates a knack for quickly learning and growing in any field, adept at adapting to new procedures while also assisting others in following them. A trainable person with an undeniable work ethic, looking forward to being an asset to any company.
Overview
7
7
years of professional experience
Work History
UPS Driver Helper
UPS
11.2024 - Current
- Prevented damage to packages and products by correctly securing loads.
- Contributed to a positive team atmosphere by collaborating closely with Driver and other staff members.
- Lifted and carried packages weighing up to 80 pounds.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
Housekeeping Manager
Destin Recreational Center
12.2022 - 12.2023
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Monitored staff performance and provided feedback to drive productivity.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Evaluated employee performance and developed improvement plans.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
Server
Melting Pot
02.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Housekeeping
Drury Suites and Inn
01.2020 - 12.2022
- General housekeeping duties
- Timely cleaning of guest rooms
- Interacting with and assisting guests as needed
- Follow procedures to ensure inspections pass
Cashier
Quick Trip
01.2019 - 10.2020
- Oversaw accurate inventory tracking processes.
- Ensured accuracy in daily cash transactions.
- Maintained accuracy in data entry tasks.
- Maintained high standards in handling customer interactions.
- Efficiently understood and followed both established guidelines and updated protocols.
Shift Leader
Jack in the Box
01.2018 - 01.2019
- Assigned each employee for the shift to their station and ran the shift
- Cash Drawer Reconciliation
- Data Entry
- Customer Service
- Closing
- Follow and quickly learn established and changing procedures
- Handle task in an organized fashion
Education
Granite City High School
Granite City, IL2019
Skills
- Management
- Inventory Management
- Effective Team Collaboration
- Customer Relationship Management
- Delivery driving
- Safe Food Handling
- Scheduling
- Basic Light Maintenance
- Material Handling Expertise
- Driver assistance
- Effective Organization
- Vehicle maintenance
- Efficient Loading Procedures
- Safety practices
- Punctuality
- Quality control
- Data entry
Timeline
UPS Driver Helper
UPS
11.2024 - Current
Housekeeping Manager
Destin Recreational Center
12.2022 - 12.2023
Server
Melting Pot
02.2022 - 12.2022
Housekeeping
Drury Suites and Inn
01.2020 - 12.2022
Cashier
Quick Trip
01.2019 - 10.2020
Shift Leader
Jack in the Box
01.2018 - 01.2019
Granite City High School
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