Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Melanie  Dennis

Melanie Dennis

Dallas,TX

Summary

Dynamic professional with extensive experience in food service and warehouse operations, notably at Maggiano's Little Italy. Proven track record in maintaining food safety standards and ensuring order accuracy. Skilled in optimizing productivity and resolving customer complaints, while fostering team development and collaboration. Committed to delivering exceptional service and quality.

Overview

5
5
years of professional experience

Work History

Order Builder

Canteen Vending
02.2022 - 07.2024
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Updated merchandise pricing to match new values and special promotional rates.

Team Leader

Whataburger
05.2021 - 07.2024
  • Maintained compliance with food safety standards to protect public health.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Processed orders on POS system and accepted cash and charge payments.
  • Developed and coached employees to elevate skills and expertise.

Food Expeditor

Maggianos Little Italy
07.2024 - Current
  • Organized dining area based on reservations, minimizing waiting times.
  • Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
  • Assisted preparation of food plates, overseeing quality, and appearance.

Picking Lead

Shipbob
04.2021 - 01.2022
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

ICQA Warehouse Associate

Shipbob
12.2020 - 03.2021


  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Handled day-to-day shipping and receiving overseeing packages
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Rejected damaged items, recorded shortages and corresponded with 5th shippers to rectify issues.

Stow Associate

Shopbob
08.2020 - 11.2020
  • Separated damaged items from functional ones before placing on shelves.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Sorted over Number products onto shelves according to type, weight, and size.
  • Organized both outgoing and incoming shipments based on product descriptions and shipment dates.

Education

Graduate Certificate - Dental Assistant

ATI Career Training
Richardson, TX
06.2011

Diploma - General Studies

Dallas Can Academy
Dallas, TX
06.2006

Skills

  • Food safety
  • Order accuracy
  • Server monitoring
  • Food safety knowledge
  • Cycle counting
  • Warehouse safety
  • Time management
  • Inventory control
  • Quality control
  • Quality assurance

Timeline

Food Expeditor

Maggianos Little Italy
07.2024 - Current

Order Builder

Canteen Vending
02.2022 - 07.2024

Team Leader

Whataburger
05.2021 - 07.2024

Picking Lead

Shipbob
04.2021 - 01.2022

ICQA Warehouse Associate

Shipbob
12.2020 - 03.2021

Stow Associate

Shopbob
08.2020 - 11.2020

Graduate Certificate - Dental Assistant

ATI Career Training

Diploma - General Studies

Dallas Can Academy