Melanie DeRamus
Birmingham,AL
Summary
Adaptable and self-motivated Office Administrator with 30 years of experience and a wide range of office talents, from travel coordination to account reconciliations and is knowledgeable in human resources hiring process. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills.
Overview
30
30
years of professional experience
Work History
COVID-19 Contact Tracer
UAB School Of Public Health/ADPH/CDC
Birmingham, AL
03.2020 - 01.2021
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail, and other platforms.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Performed record-keeping by logging client information within secure contact-tracing software.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Administrative Support Supervisor
University Of Alabama At Birmingham
Birmingham, AL
07.1991 - 03.2020
- Oversaw office inventory activities by ordering via requisitions, purchase orders, or requesting check payments.
- Paid close attention to strict fixed budgets while ordering and distributing office supplies.
- Established workflow processes through Oracle, KRONOS, and Microsoft team software applications; monitored daily productivity and implemented modifications to improve personnel's overall performance.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Received and routed business correspondence to correct departments, faculty, and staff members.
- Greeted incoming visitors and provided friendly, knowledgeable assistance.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Coordinated faculty meetings twice per month by reserving conference rooms, setting up ZOOM meetings, and sending electronic meeting invitations to participants
Education
Bachelor's - Business Administration
Strayer University
Birmingham, AL10.2022
Associate Of Applied Business - Secretarial Studies And Office Administration
Herzing University
Birmingham, AL08.1990
High School Diploma -
Jones Valley Comprehensive Magnet High School
Birmingham, AL05.1988
Skills
- Office Supplies and Inventory
- Telephone Etiquette
- Data Entry
- Office Management
- Staff Training
- Calendar Management
- Standard Operating Procedures Understanding
- Verbal and Written Communication
- Meeting Coordination
- Employee Performance Evaluations
- Presentation Preparation
- Microsoft Word
- Microsoft Access
- Account Reconciliation
- Microsoft Excel
- SalesForce
- Event Planning
- Employee Paperwork
- Payroll Administration
- Departmental Support
- Office Procedures
- PowerPoint Presentations
- Administrative and Clerical Support
- Workflow Processes
- Employee Records Management
- Filing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
COVID-19 Contact Tracer
UAB School Of Public Health/ADPH/CDC
03.2020 - 01.2021
Administrative Support Supervisor
University Of Alabama At Birmingham
07.1991 - 03.2020
Bachelor's - Business Administration
Strayer University
Associate Of Applied Business - Secretarial Studies And Office Administration
Herzing University
High School Diploma -
Jones Valley Comprehensive Magnet High School
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