Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Dietrich

Melanie Dietrich

B.E. Computer Engineering 2025
Hoboken,NJ

Summary

Result-focused through experience in the customer-service industry. Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets through experience in professional laboratory settings.

Overview

1
1
year of professional experience
1
1
year of post-secondary education

Work History

Pet-sitter

Rover.com
Hoboken, NJ
04.2022 - Current

- Communicated professionally with pet owners via phone, email and text.

- Trained animals in behavioral compliance or other special routines or commands.

- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.

- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Summer Intern Researcher

Louisiana State University
Baton Rouge, LA
05.2020 - 08.2020

- Collaborated with professors to analyze fracture geometry in bone samples

- Utilized the computer software of Fiji to analyze data

- Wrote regionally and state recognized research papers, reports and summaries regarding the utilization of computer software on analyzing facture geometry

Research Intern

Louisiana State University
Baton Rouge, LA
09.2018 - 01.2019

-Worked side-by-side with professors in biomedical research regarding the utilization of nanoparticles for the early detection of cancerous material

-Analyzed and organized data to summarize research results

-Recognized on regional and state levels for research


Education

Bachelor's of Engineering - Computer Engineering

Stevens Institute of Technology
Hoboken, NJ
09.2021 - Current

Skills

Teamwork and Collaboration

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Timeline

Pet-sitter

Rover.com
04.2022 - Current

Bachelor's of Engineering - Computer Engineering

Stevens Institute of Technology
09.2021 - Current

Summer Intern Researcher

Louisiana State University
05.2020 - 08.2020

Research Intern

Louisiana State University
09.2018 - 01.2019
Melanie DietrichB.E. Computer Engineering 2025