Melanie Doak
BRISTOL,CT
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
4
4
years of professional experience
Work History
Seasonal Sales Associate
Party City
Southington, CT
09.2018 - 11.2018
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
Volunteer
Harry C Barnes Memorial Nature Center
Bristol, CT
03.2016 - 03.2016
- Provided guidance and support to fellow volunteers during their shifts.
- Provided assistance to staff in the daily operations of the organization.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Volunteer
Imagine Nation, A Museum Early Learning Center
BRISTOL, CT
05.2015 - 06.2015
- Greeted guests and offered assistance in finding specific departments or personnel.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Provided assistance to staff in the daily operations of the organization.
Education
Bachelor of Science - Environmental Systems & Sustainability
Southern Connecticut State University
New Haven, CT05-2024
Associate of Science - Biology
Gateway Community College
New Haven, CT12-2022
High School Diploma -
Bristol Central High School
Bristol, CT06-2017
Skills
- Excellent communication skills
- Verbal/written communication
- Reliable and punctual
- Cash Handling Accuracy
- Outgoing Personality
- Teamwork and Collaboration
- Guest Relations
- Time Management
- Customer Service
- POS System Operation
- Identifying environmental concerns
- Analytical Skills
- Environmental Regulations Compliance
- Field observations recording
- Data Gathering
- Multitasking
- Standard Operating Procedures
- Quantitative research conduction
- Environmental remediation
- Soil sample collection
- Analytical Thinking
- Professional Demeanor
- Problem-Solving
Accomplishments
- President's List Spring Semester 2023, Southern Connecticut State University
- Dean's List Fall Semester 2023, Southern Connecticut State University
- GPA at SCSU: 3.64
- I graduated from Southern Connecticut States University in May 2024 with Magna Cum Laude
- I graduated from Gateway Community College in Fall 2022
Timeline
Seasonal Sales Associate
Party City
09.2018 - 11.2018
Volunteer
Harry C Barnes Memorial Nature Center
03.2016 - 03.2016
Volunteer
Imagine Nation, A Museum Early Learning Center
05.2015 - 06.2015
Bachelor of Science - Environmental Systems & Sustainability
Southern Connecticut State University
Associate of Science - Biology
Gateway Community College
High School Diploma -
Bristol Central High School
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