Melanie Druzynski
Rochester,NY
Summary
Certified Ophthalmic Technician known for highly productive and efficient task completion. Skilled in exceptional patient care, diagnostic testing, and medical record management. Excels in communication, empathy, and teamwork to enhance patient outcomes and support clinic. Strong interpersonal skills enhance patient comfort and trust, contributing to improved patient outcomes. Efficiently managed workflow and patient scheduling, resulting in smoother clinic operations and enhanced productivity.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Certified Ophthalmic Technician
Rochester Ophthalmological Group
Rochester, NY
05.2007 - Current
- Administered vision tests and screenings for patient assessments.
- Maintained and calibrated ophthalmic equipment for accurate diagnostics.
- Educated patients on eye care practices and post-operative instructions.
- Managed patient records using electronic health record systems efficiently (Medent)
- Collaborated with medical staff to ensure seamless patient flow and care.
- Trained new technicians on protocols and best practices in ophthalmology.
- Ensured compliance with safety standards in the clinical environment.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Ensured compliance with regulatory standards set forth by state boards governing healthcare personnel.
- Managed inventory levels of all ophthalmic supplies in order to maintain adequate stock levels.
- Demonstrated proper use of optical instruments for diagnosis and treatment of eye diseases or disorders.
- Operated imaging equipment such as fundus cameras and OCT systems while adhering to safety regulations.
- Calibrated and maintained a variety of diagnostic equipment used to detect vision problems.
- Sanitized ultrasonic instruments and equipment to avoid spread of disease.
- Organized and updated patient charts to incorporate insurance carrier changes.
- Identified potential hazards related to ophthalmic procedures or equipment usage.
- Provided timely feedback regarding any changes in patient's condition that may require further evaluation by a physician.
- Administered topical medications prescribed by the physician according to established protocols.
- Coordinated scheduling of appointments between patients and physicians.
- Maintained cleanliness of exam rooms before each appointment is scheduled.
- Performed eye care screenings and made recommendations to patients regarding proper eye care.
- Ordered supplies needed for daily operations in the clinic or office setting.
- Maintained accurate patient records regarding test results, diagnoses and treatment plans.
- Responded promptly to inquiries from physicians, nurses, administrators or other departments within the facility when necessary.
- Authorized refills for patient prescriptions, keeping careful track of medications and side effects.
- Conducted patient education on contact lenses, eyeglass frames and lens designs.
- Educated patients on how to properly use their contact lenses or glasses correctly.
- Provided technical instruction on ophthalmic instruments to medical staff members.
- Educated patients on conditions, explaining treatment options and possible medication side effects.
- Explained procedures in easy-to-understand terminology to patients and their families.
- Assisted with training new employees on proper techniques for conducting ophthalmologic tests.
- Performed comprehensive ophthalmic exams, including visual acuity, refraction, intraocular pressure measurements and slit lamp biomicroscopy.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Prepared patients and administered basic eye exam tests.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Sent patient prescriptions to pharmacies and scheduled future appointments.
- Interacted with eye care providers to facilitate patient treatment goals.
- Transferred knowledge by training ophthalmic assistants, technicians and interns.
- Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
- Wrote, edited, and filed patient medical records, maintaining confidentiality.
- Counseled patients in surgery and treatment plans.
- Advised patients on ocular medications, dressings and contact lenses.
- Analyzed test results and contributed to diagnostic discussions.
- Conducted visual field tests to detect abnormalities in peripheral vision.
- Administered and instructed patients on proper contact lens care, insertion, and removal.
- Managed patient flow to optimize clinic efficiency and minimize wait times.
- Prepared examination rooms, ensuring all necessary equipment and supplies were ready for use.
- Performed a wide range of diagnostic tests such as OCT, visual fields, and fundus photography.
- Coordinated with external laboratories and vendors for eyewear and contact lens orders.
- Participated in professional development opportunities to stay abreast of advancements in ophthalmic technology and techniques.
- Conducted pre- and post-operative care, providing patients with detailed instructions and follow-up.
- Educated patients on eye health, including disease prevention and the importance of regular eye exams.
- Conducted comprehensive patient histories, including visual acuity, lensometry, and keratometry measurements.
- Applied eye drops and medications as prescribed by the ophthalmologist.
- Utilized electronic medical records systems to enter patient data, improving clinic efficiency and record-keeping accuracy.
- Responded to patient inquiries, offering empathetic support and accurate information.
- Calibrated and maintained ophthalmic equipment to ensure accuracy in patient diagnostics.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
- Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
- Communicated with patients to obtain and document medical histories.
- Conducted tonometry or tonography tests to measure intraocular pressure.
- Documented patient care by charting patient condition and treatment in records.
- Promoted healthy vision by counseling and educating patients.
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
Education
Greece Arcadia High School
Rochester, NYCertified Ophthalmic Technician - Ophthalmology
IJCAHPO
Skills
- Ophthalmic equipment maintenance
- Patient education
- Visual field testing
- Electronic health records (Medent)
- Patient management
- Diagnostic imaging
- Health compliance
- Medical terminology
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Obtaining medical histories
- Experience working with pharmaceutical reps and arranging meetings
- Pachymetry proficiency
- Automated Lensometry
- Refractometry (in plus cylinder)
- Insurance billing
- Insurance verification
- HIPAA compliance
- Fundus photography
- Refractive error correction (in plus cyl)
- Autorefractor usage
- Appointment scheduling
- Medical history taking
- Ocular motility testing
- Tonometry
- Intraocular pressure measurement
- Ophthalmic imaging
- Optical coherence tomography
- Contact lens fitting
- Corneal topography
- Chart documentation
- Appointment management
- Diagnostic testing
- Visual prescreening
- Medication administration
- Pharmacology
- Medical history obtainment
- Ocular motility assessment
- Electronic health records management
- Autorefractor operation
- Patient care
- Visual acuity assessment
- Telephone triage
- Spectacle prescription interpretation
- Corneal topography analysis
- Ocular disease recognition
- Ophthalmic imaging expertise
- Patient information documentation
- Ophthalmology testing
- Ocular measurements
- Examination room preparation
- Postoperative care
- Patient examinations
- Contact lens ordering
- Exceptional attendance record
Affiliations
- Former elite level ice hockey player
- Excelled in soccer, softball and tennis.
- Have been married to my husband, Jerrod, since October 2013. Together we enjoy going to our camp in Fair Haven on the weekends. We have one fur baby, a 2 year old cat named Yeti Elvira.
Certification
- Ophthalmic assistant 2005-2006
- Certified Ophthalmic Assistant 2008-2017
- Certified Ophthalmic Technician 2017-present
References
References available upon request.
Timeline
Certified Ophthalmic Technician
Rochester Ophthalmological Group
05.2007 - Current
Certified Ophthalmic Technician - Ophthalmology
IJCAHPO
Greece Arcadia High School