Melanie Dubart
Cedar Springs,MI
Summary
Efficiency-driven professional with expertise in finance, human resources, payroll administration, and employee coordination. Diligently handles financial, employee, and office records and tasks.
Overview
11
11
years of professional experience
Work History
Project & Staffing Coordinator
Rain Gutter Consultants, Inc
Grandville , MI
06.2020 - Current
- Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants for multiple departments.
- Collaborated with hiring managers to develop job descriptions and define qualifications required for roles.
- Processed payroll information, including salary, deductions, bonuses, and vacation time, for employees weekly.
- Maintained accurate records of accounts receivable transactions.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Maintained customer relationships by responding to inquiries, resolving complaints, and providing information regarding projects.
- Collaborated with cross-functional teams, such as sales, project management, finance, and production, to ensure successful implementation of projects across the country.
- Developed innovative methods for streamlining the customer service scheduling process.
Shift Manager
Arby's Restaurant Group Inc.
Cedar Springs , MI
06.2013 - 07.2024
- Provided customers with exceptional customer service while maintaining a high volume of workflow.
- Monitored store operations to ensure compliance with company policies and procedures.
- Directed and led up to 30 team members in effective operations, methods, and procedures.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties was completed accurately.
Client Service Associate 2
Independent Bank
Cedar Springs , MI
06.2019 - 06.2020
- Followed strict compliance guidelines when completing financial transactions for customers.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Explained bank services, financial products and applicable fees to customers.
Human Resource Intern
The City of East Grand Rapids
East Grand Rapids , MI
10.2018 - 04.2019
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Updated internal databases with new employee information, contact details and employment forms.
- Provided administrative support to HR team members including tracking of vacation days and other employee benefits.
- Assisted in writing policies for dispersal to employees.
- Developed and presented presentations on various topics related to human resources management to employees.
Education
Human Resource Management B.B.A. -
Grand Valley State University
Associates of Arts and science -
Montcalm Community College
Skills
- Schedule Management
- Staff Coordination & Development
- Employee Onboarding & Administration
- Payroll Administration
- Applicant Sourcing & Recruitment
- Human Resources Support
- Customer Relationship Management
- Intuit QuickBooks
- Salesforce CRM Software
- Financial Transaction Processing
Timeline
Project & Staffing Coordinator
Rain Gutter Consultants, Inc
06.2020 - Current
Client Service Associate 2
Independent Bank
06.2019 - 06.2020
Human Resource Intern
The City of East Grand Rapids
10.2018 - 04.2019
Shift Manager
Arby's Restaurant Group Inc.
06.2013 - 07.2024
Human Resource Management B.B.A. -
Grand Valley State University
Associates of Arts and science -
Montcalm Community College
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