Melanie E Berry
Cloverdale,CA
Summary
Offering strong communication skills and passion for community support, ready to learn and develop in dynamic social work environment. Brings understanding of social issues and foundation in ethical practices. Ready to use and develop active listening and conflict resolution skills in a human services role.
Overview
32
32
years of professional experience
Work History
Teacher's Assistant
Santa Rosa Junior College
01.2022 - Current
- Supported student learning objectives through personalized and small group assistance.
- Graded assignments and reported individual progress to teacher.
- Assisted lead teachers with lesson plan creation and materials development .
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Assisted students in understanding difficult concepts, leading to improved essay scores.
- Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
- Supported classroom activities, tutoring, and reviewing work.
House Cleaner
Self Employed Services
05.2018 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Farm Assistant
Preston Farm and Winery
05.2015 - Current
- Contributed to farm safety by adhering to established protocols and regulations during daily tasks.
- Collaborated with fellow team members to optimize work schedules and task delegation.
- Planted seeds and transplanted seedlings by hand.
- Promoted a positive work culture that valued teamwork, collaboration, open communication among all staff members.
- Efficiently organized weekly vegetable box orders.
Assistant Manager
The Bishop's Ranch
04.2001 - 07.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Lead Baker
Downtown Bakery and Creamery
06.1993 - 03.2001
- Maximized productivity by effectively delegating tasks among team members based on their strengths.
- Participated in local events to promote the bakery brand, leading to increased community engagement.
- Enhanced customer satisfaction by providing high-quality baked goods and exceptional service.
- Managed inventory and ingredient ordering to ensure minimal waste and optimal freshness.
- Implemented improved sanitation practices, maintaining a clean and safe workspace at all times.
- Adhered to food safety regulations while handling ingredients, ensuring top-notch hygiene standards were maintained.
- Trained new staff members on baking techniques, equipment use, and safety protocols for successful integration into the team.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Education
Associate of Arts - Social Work
Santa Rosa Junior College
Santa Rosa, CA05-2025
Skills
- Effective communication
- Calm and patient demeanor
- Positive attitude
- Relationship building
Languages
Spanish
Limited Working
Timeline
Teacher's Assistant
Santa Rosa Junior College
01.2022 - Current
House Cleaner
Self Employed Services
05.2018 - Current
Farm Assistant
Preston Farm and Winery
05.2015 - Current
Assistant Manager
The Bishop's Ranch
04.2001 - 07.2013
Lead Baker
Downtown Bakery and Creamery
06.1993 - 03.2001
Associate of Arts - Social Work
Santa Rosa Junior College
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