Melanie Elisalda
Corona,CA
Overview
7
7
years of professional experience
Work History
Babysitter
DanDan Family
01.2023 - Current
- Create a fun and educational environment by incorporating age appropriate games and activities that promote learning while keeping children entertained.
- Implement consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Arranged transportation for school and activities.
- Teach children to organize toys, wash hands, and share by leading by example.
- Enhance language development by engaging in storytelling, reading books, and encouraging conversation while caring for children.
Restaurant Server
Spires Restaurant
11.2021 - 04.2024
- Provided exceptional customer service, and took initiative when resolving any guest complaints to ensure returns and a welcoming dining experience for all guests.
- Managed multiple tables efficiently while maintaining attention to detail in service and orders by communicating with kitchen staff to ensure quality serving.
- Trained new servers on menu items, service skills, and restaurant procedures to ensure the best team performance.
- Monitored inventory and assisted in ordering supplies to maintain efficiency during peak hours.
- Shared suggestions for menu improvements based on customer feedback, to improve overall guest satisfaction.
Customer Service Representative
Nothing Bundt Cakes
09.2021 - 03.2023
- Responsible for store opening and closing procedures, and maintaining a clean, safe, and organized environment at all times.
- Managed the cashier drawers throughout shifts by keeping track of incoming funds from sales transactions.
- Assisted the baking team during downtime with preparation tasks such as weighing ingredients, packaging, or preparing samples.
- Boosted sales by promoting daily specials, loyalty program rewards, and upselling to customers.
Children's Party Host
Romp-o-rama
06.2018 - 04.2022
- Scheduled and planned weekly parties and activities for members by communicating with parents to set themes, expectations, and preparation for each event. Perfecting the teardown process between events to guarantee efficiency.
- Trained new staff members on hosting parties and classes while emphasizing the importance of resolving any customer concerns through effective communication and problem solving skills.
- Weekly pull of requested party theme boxes from storage, preparation of goodie bags, and scheduling food orders while maintaining inventory and budget for future activities and supplies, minimizing waste.
- Balanced multiple responsibilities, ensuring each event received the attention needed for a successful outcome, and adapted quickly to any unexpected circumstances during events.
Education
Bachelor of Arts - Sociology
California State University, Long Beach
Long Beach, CA06-2027
Associate of Science - Sociology
Mt. San Antonio College
Walnut, CA06-2025
Accomplishments
Phi Theta Kappa Honor Society - Member ID#000021972804
GE Aerospace Human Resources Job Simulation - Verification Code#69029c320ff91d19bfedc1f2
Timeline
Babysitter
DanDan Family
01.2023 - Current
Restaurant Server
Spires Restaurant
11.2021 - 04.2024
Customer Service Representative
Nothing Bundt Cakes
09.2021 - 03.2023
Children's Party Host
Romp-o-rama
06.2018 - 04.2022
Bachelor of Arts - Sociology
California State University, Long Beach
Associate of Science - Sociology
Mt. San Antonio College