Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Enget

Hendersonville,TN

Summary

Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction and streamlining operations. Expert in leveraging leadership qualities, reduce costs by optimizing processes, and foster cross-functional teamwork. Demonstrates exceptional attention to detail and a commitment to maintaining high safety standards. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.


During the years of 2007 to 2022 I was a stay at home mother, I spent my time volunteering with the PTA and other community based organizations. As a stay at home mother of three children and a home manager, I learned many valuable lessons in organization, budgeting, and community building strategies. I would love to put these skills to work for your business.


Overview

25
25
years of professional experience

Work History

Entertainment Assoicate

Walmart
07.2022 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships and facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.

Office Manager

ICI Construction
01.2005 - 06.2006
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced project efficiency by streamlining communication between team members and stakeholders.
  • Liaised with external vendors, securing high-quality services while maintaining budgetary constraints.
  • Assisted in the preparation of detailed progress reports for management review and decision-making support.
  • Provided valuable support during project closures, ensuring all necessary documentation and deliverables were completed and submitted on time.

International Shipper

Elite Air Freight
02.2002 - 12.2004
  • Supported global supply chain operations by coordinating transportation schedules between multiple vendors and distribution centers.
  • Ensured timely deliveries by monitoring shipment progress, addressing issues, and coordinating with transport providers.
  • Improved accuracy in invoicing by diligently reviewing all charges associated with international shipments.
  • Promoted a safety-conscious work environment through adherence to industry regulations regarding hazardous materials handling.

Assistant to the Project Manager

Crossmark
01.2000 - 01.2002
  • Assisted in the preparation of detailed progress reports for management review and decision-making support.
  • In store data collections
  • Event marketing
  • Retail merchandising

Education

No Degree - Education

University of Alabama
Tuscaloosa, AL
12.1999

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Customer interaction
  • Workplace Safety
  • Cash Handling
  • Customer Engagement
  • Complex Problem-Solving
  • Courteous and Professional
  • Oral communication
  • New Hire Training
  • Issue Resolution
  • Cross-Functional Teamwork
  • Team building

Timeline

Entertainment Assoicate

Walmart
07.2022 - Current

Office Manager

ICI Construction
01.2005 - 06.2006

International Shipper

Elite Air Freight
02.2002 - 12.2004

Assistant to the Project Manager

Crossmark
01.2000 - 01.2002

No Degree - Education

University of Alabama
Melanie Enget