MELANIE ESCOBAR
New Bedford,MA
Summary
NHA certified Phlebotomist with 15 years experience in various specialty roles such as medical assisting, vaccinator, prior authorization specialist and a traveling phlebotomist. Committed to maintaining the highest quality standards when collecting, labeling and processing specimens while delivering attentive patient care to ensure accurate data documentation and minimize discomfort.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Travel Phlebotomist
Enterprise Medical Staffing
Sandwich, Hyannis & Mashpee, MA
02.2024 - 05.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Reviewed and processed requisitions for laboratory tests.
- Handled insurance verification tasks using Quantum and Epic to validate patient insurance information.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Research Phlebotomist
MRN Diagnostics
Franklin, MA
07.2023 - 01.2024
- Trained new phlebotomist.
- Worked with principal investigator to facilitate daily trial activities and attend meetings to stay updated complying with goals.
- Organized daily work based on collection priority.
- Strictly adhered to all rules, regulations & responsibilities covered in the IRB approved protocol.
- Screened subject records, performed ICF, analyzed response to CRF, databases and inclusion/exclusion criteria to identify prospective candidates for research studies.
- Phlebotomy, observation, adverse reaction response with required reporting if applicable, concurrent documentation, specimen preparation, labeling & storage, work areas kept disinfected & sanitized completed by proper biohazard disposable.
- Performed venipunctures with proper vein selection according to the sample collection container types.
- Responsible for subject reimbursement followed by log, placing work orders in between departments, creating excel spreadsheets tracking research subject data and BOM for kit build or inventory used.
- Updating donor master key recording accurate information for each date that the donation was made, concerns, blood volumes or biological type to benefit the safety and well being of the individual.
- Participated in quality assurance and competency assessment initiatives.
- Being adaptable and proficient in learning new concepts quickly and efficiently.
Doping Control Officer (Candidate)
IDTM
International Doping Control
12.2022 - 04.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity in the classroom and out on externship.
- Worked flexible hours; nights, weekends, and holiday shifts.
- Maintained a high volume of calls and email correspondence meeting various agenda demands for a busy and productive group.
- Discreetly and respectfully tracked clients, monitor urine collection, obtain required blood specimens, initial, date and noting times of collection with location documentation via a highly top secret confidential client database application.
- Prepared blood smears to determine levels of normalcy.
- Prepared and shipped samples following storage conditions.
- Maintained documentation on tests performed.
- Received, tracked, logged, ordered and stored all the mandatory inventory required for each assignment; including requisitions, logs, blood collections supplies, storage and shipping materials.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Ensure strict confidentiality with the highest standards in compliance with HIPPA and adherence to the NDA signed.
Travel Phlebotomist
Infojini Solutions- (Methodist Hospital)
San Antonio, TX
02.2022 - 06.2022
- Communicated with team via Mobi Iphone app making team & lab aware of any issues with collections, unavailable patients, lab add on and Stat labs being sent down using tube station.
- Labeled transfer tubes followed by process for handling and storing specimens during transport.
- Responded to STAT alarms with urgency.
- Obtained collections with accurate tube draw order and vein selection ensuring optimal result values.
- Used personal protective equipment correctly to protect myself, coworkers and patients paying attention to entry and exit precautions.
- Work within a hospital setting prioritizing collection based on requested demand per floor.
COVID-19 Tester
Impact Health
Longmont, CO
02.2021 - 08.2021
- Administered and interpreted PCR & POC Coivd 19 test including: infrared temperature scans, antibody testing utilizing phlebotomy skillset and health history questionnaire.
- Processed nasopharyngeal samples on Sofia machine confirming positive or negative infection.
- Upheld HIPPA standards, sensitive patient care and confidentiality for NCAA players and staff members adhering to all NDA agreements being the example of our company's mission for this contract.
- Alerted proper team members for all positive and negative results.
Phlebotomist, Dose Preparer, Scribe
Highline , Contract Assignment
Colorado Springs, Pueblo, Denver, CO
04.2021 - 07.2021
- Completed all CE's required by CDC in covid administration, preparing, safe proper handling /storing of vaccines.
- Administered J&J, Moderna and Pfizer becoming a team member of Colorado Covid check vaccination sites located throughout Colorado while working outside through all weather conditions to provide service and guidance for community.
- Trained and assisted new staff members on proper vaccination for the IM, ID or SubQ techniques and scribing to maximize our sites effectiveness, playing my part as a team member to ensure safety for our patients and team.
- Reviewed records, paperwork and orders for errors and resolved issues with minimal direction.
- Conducted covid related questionnaire to determine eligibility to receive vaccine while ensuring all required consents are signed & documented within our BioPrimary EMR database while providing EUA fact sheet to each recipient.
- Prepared each vaccine with strict adherence to correct dosage in order to prevent waste, promote efficiency, safety and reconstituting Pfizer according to CDC standards.
- Interacted and communicated easily with department personnel and public.
Covid-19 Swabber
Aerotek - NBA Covid Contract
Denver, CO
11.2020 - 12.2020
- Registered client creating requisition for testing, performed nasal swab, processed specimen on Accula machine providing positive or negative rapid result.
- Set up, maintained calibrations and verified sterility of lab equipment and tools.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Handled, stored and shipped potentially contaminated nasal, oral and blood samples following all SOP guidelines.
Lead Phlebotomist
All Medical Personnel , NFL Covid Contract
Foxborough, MA
08.2020 - 10.2020
- Validated blood and specimen collection orders; alerting staff of discrepancies between order and station logs.
- Perform COVID-19 PCR swabbing following SOP guidelines.
- Spoke with patient to gather information for lab records, reduce fear or anxiety optimizing cooperation.
- Appointed lead on floor.
- Created, canceled and updated daily requisitions for POC & Antibody testing according to training.
- Protected patients by following infection control, sharps disposal, biohazardous waste disposal procedures, daily decontamination of work areas.
- Supported duties for diagnostic POC testing utilizing the Sofia machine for rapid COVID-19 results followed by concurrent documentation via iPhone devices.
- Recognized on twitter by disclosed client for dedication and help throughout assignment.
- Accurately created, prepared, shipped and logged manifested accounts for specimens.
Prior Authorization Specialist, Medical Assistant
Steward Medical Group
Brighton & Fall River, MA
11.2019 - 07.2020
- Obtain prior authorization from insurance companies for medications, bloodwork or procedures according to patients therapy plan from physician orders; ensuring low denial rates by providing all necessary documentation including last note, lab work, imaging and any alternative therapies used associated with request.
- Conducted vitals, prepared room, administered immunizations and performed blood collections according to orders while keeping concurrent documentation in appropriate logs.
- Record accurate or update insurance information, eligibility and demographic's.
- Tracked referral submission during facilitation of prior authorization issuance.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
Medical Assistant
Greater Boston Urology, (Contract)
Dedham, MA
04.2020 - 06.2020
- Supported duties for diagnostic treatment procedures setting up to assist with operating special medical equipment & apparatus.
- Fast paced work environment.
- Enhanced patient outcomes providing patient education on procedures, medications and other physician instructions.
- Perform health history questionnaires, obtained vitals, blood collections using timed testing standard for Hcg and glucose testing.
- Instruct patient, collect and perform urinalysis, pressary assistance, cystoscopy assistant, RIMSO and cultures.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Obtained prior authorizations for medication and blood work.
Patient Services Coordinator
Women And Infants Hospital , (FMLA-contract)
06.2019 - 07.2019
- Collect accurate patient insurance, billing and payment information.
- Communicated with primary care offices and insurance companies to obtain authorization.
- Investigated, triaged and resolved patient issues to encourage positive experience during patient visit.
- Provided patient with after-visit summary and scheduled next appointment helping patient with any foreseeing issues such as transportation.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
Medical Assistant, Employee Health
Newport Hospital, (Contract)
Newport, RI
01.2019 - 04.2019
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Used EMR and registration systems scheduling employees for intake process obtaining all necessary documents like current immunizations, identification, HIPPA, consent and pre -registration required forms for onboarding.
- Created, updated and organized new patient employee records.
- Administered flu vaccine.
- Assisted with N95 FIT TESTING.
Dialysis Patient Care Technician
Taunton Regional Dialysis
Taunton, MA
05.2018 - 10.2018
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment easing anxieties.
- Administered patient hemodialysis treatment according to patient prescription.
- With safety and accuracy weighs, documents patients daily weight prior & after every treatment in order to achieve dry weight.
- Monitored 4 patient bay area throughout treatment observing and recording patients response to treatment, vitals q 30 mins, flow rates and responding to alarms.
- Started and ended reverse osmosis water systems alongside water quality monitoring tests.
- Performed Access check looking for signs of distress, palpating while listening for bruit of lifeline.
- Perform cannulation to fistulas, grafts with precision.
- Performed routine blood collections to assist care team in monitoring K levels, creatinine and urea.
Phlebotomy Instructor
NyWes Phlebotomy And Health Services
Jacksonville, FL
10.2016 - 12.2017
- Maintained up-to-date National Phlebotomy Technician certification to sustain program relevance.
- Coached students on individual level with patience and positive reinforcement.
- Taught vein selection and blood extraction protocol in real-time with demonstration materials in a clinical like setting within a classroom.
- Devised plans to support personal growth improvement for sustained success both within and after program.
- Evaluated students' competencies through written assignments and examinations.
- Conducted clinical simulations and provided feedback for each individual student.
- Collaborated with several instructors to implement best practices to enhance student learning.
PCT
DCI - Dialysis Center
Jacksonville, FL
01.2015 - 07.2016
- Obtained patient vital signs reporting results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Administered dialysis treatment according to plan.
Phlebotomist
BPL Plasma Donation Center
Jacksonville, FL
03.2014 - 11.2015
- Obtained plasma donation by performing venipunctures utilizing a 16 gauge needle for proper collection.
- Determined donor eligibility by conducting screenings and obtaining medical histories.
- Maintained energy and enthusiasm in fast-paced environment.
- Recognized and responded to adverse reactions
- Appointed Senior phlebotomist on floor assisting in training new phlebotomist and any issues with collection process.
Education
IV Placement - IV Training And Placement
NorthWest Phlebotomy School
Providence, RI09.2023
National Healthcare Association - Phlebotomy Technician
NyWes Healthcare Association
Jacksonville, FL 10.2017
MA Diploma - Medical Assisting
Sanford-Brown College
Jacksonville, FL03.2008
Skills
- Certified Phlebotomist
- Venipuncture expertise
- Specialized training & experience utilizing all gauges
- Fistula cannulation
- Medical assisting
- Research assisting
- Prior authorizations
- Information sourcing
- Adaptable to various EMR software
- Charting & clinical documentation
- Lumira & Sofia PCR & POC collection / processing
- Quality Assurance
- Inventory and Supply Management
- Proficient in Excel
- Multitasking and organization
Certification
- Certified Phlebotomy Technician, National Healthcare Association (NHA) - #E8T9E3F3
- BLS- American Heart Association
- HIPPA certification
- CDC CE certificates for Moderna, Pfizer and the J&J vaccine.
- GCP certification
- IV placement certificate of completion.
Timeline
Travel Phlebotomist
Enterprise Medical Staffing
02.2024 - 05.2024
Research Phlebotomist
MRN Diagnostics
07.2023 - 01.2024
Doping Control Officer (Candidate)
IDTM
12.2022 - 04.2023
Travel Phlebotomist
Infojini Solutions- (Methodist Hospital)
02.2022 - 06.2022
Phlebotomist, Dose Preparer, Scribe
Highline , Contract Assignment
04.2021 - 07.2021
COVID-19 Tester
Impact Health
02.2021 - 08.2021
Covid-19 Swabber
Aerotek - NBA Covid Contract
11.2020 - 12.2020
Lead Phlebotomist
All Medical Personnel , NFL Covid Contract
08.2020 - 10.2020
Medical Assistant
Greater Boston Urology, (Contract)
04.2020 - 06.2020
Prior Authorization Specialist, Medical Assistant
Steward Medical Group
11.2019 - 07.2020
Patient Services Coordinator
Women And Infants Hospital , (FMLA-contract)
06.2019 - 07.2019
Medical Assistant, Employee Health
Newport Hospital, (Contract)
01.2019 - 04.2019
Dialysis Patient Care Technician
Taunton Regional Dialysis
05.2018 - 10.2018
Phlebotomy Instructor
NyWes Phlebotomy And Health Services
10.2016 - 12.2017
PCT
DCI - Dialysis Center
01.2015 - 07.2016
Phlebotomist
BPL Plasma Donation Center
03.2014 - 11.2015
IV Placement - IV Training And Placement
NorthWest Phlebotomy School
National Healthcare Association - Phlebotomy Technician
NyWes Healthcare Association
MA Diploma - Medical Assisting
Sanford-Brown College