Melanie Escobar

Manage front-desk operations including appointment scheduling, client communication, and medical record organization.

Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under pressure.

Provide a high level of customer service, ensuring a professional and welcoming experience for all clients.

Handled cash transactions and maintained sales and payments records accurately.

Coordinated daily appointment scheduling, phone support, and surgical check-ins for a high-volume veterinary practice.

Processed payments, maintained organized client files, and contributed to efficient front-desk procedures.

Developed strong communication skills through daily interactions with clients, medical staff, and third-party vendors.

Handled inventory issues, including restocking, tracking items, and fixing discrepancies.

Placed and received orders from vendors and checked deliveries for accuracy.

Utilized internal inventory data systems to track and update product information, improving organization and restocking efficiency.

Used the store’s inventory system to look up products, update information, and stay organized.

Provided timely and friendly service to enhance the customer experience.

Assisted in front-of-house operations and team coordination.

Controlled line and crowd with quick, efficient service.

Trained new team members with positive reinforcement and respectful, encouraging coaching.

Greeted and seated guests, managed waitlists, and supported front-desk operations during peak hours.

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.