Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pedro Madruga

Miami,FL

Summary

Reliable, energetic Mechanic with passion for hands-on work. Identifies issues early and comes up with cost-effective solutions for client and business. Highly versatile and experienced with latest technology and advancements in mechanic industry. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

14
14
years of professional experience

Work History

Hydraulic Mechanic

Hydraulic Sales + Service
09.2018 - Current
  • Optimized workflow by maintaining an organized workspace, ensuring easy access to necessary tools and parts while minimizing hazards.
  • Boosted efficiency by utilizing advanced diagnostic tools and techniques to accurately pinpoint hydraulic system malfunctions.
  • Maintained tools in good working order to minimize repair delays and provide top-notch service to each customer.
  • Delivered exceptional service quality by staying abreast of manufacturer specifications for various hydraulic systems and components.
  • Elevated workshop reputation with professional demeanor when interacting with clients, fostering trust in the quality of services offered.
  • Collaborated with team members to complete large-scale projects, ensuring smooth operations for clients.
  • Installed new parts and components such as lines, pipes and bracing.

Mechanic Supervisor

Papi Tires
01.2013 - 09.2018
  • Performed routine and scheduled maintenance services.
  • Diagnosed mechanical failures to determine and delegate corrective actions.
  • Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
  • Requisitioned materials and supplies such as tools, equipment and replacement parts.

Car Mechanic

Larrys Service Center
01.2010 - 02.2017
  • Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
  • Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
  • Assisted management in the development of promotional offers or seasonal specials aimed at attracting new business while also retaining existing clientele.
  • Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.
  • Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.
  • Exhibited excellent problem-solving skills when faced with unique or challenging vehicle issues, leading to successful resolutions that met customer needs within budget constraints.
  • Optimized inventory management by accurately tracking parts usage and reordering as needed to avoid delays in service delivery.

Education

High School Diploma -

Miami High School
Miami, FL
2009

Skills

  • Heavy Equipment Maintenance
  • Hydraulic Troubleshooting
  • Fabrication experience
  • Computer Proficiency
  • Heavy-duty vehicle repair
  • Preventive maintenance procedures
  • Workflow Optimization
  • Installing equipment

Languages

English
Spanish

Timeline

Hydraulic Mechanic

Hydraulic Sales + Service
09.2018 - Current

Mechanic Supervisor

Papi Tires
01.2013 - 09.2018

Car Mechanic

Larrys Service Center
01.2010 - 02.2017

High School Diploma -

Miami High School

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Pedro Madruga