Melanie Essex
Rapid City,SD
Summary
Entrepreneurial-minded individual with a background in political science and a deep passion for civil liberties and social justice. Combining my academic knowledge with proven success in business ownership, I bring a unique blend of administrative and support skills to any team. Committed to leveraging my education and entrepreneurial spirit to contribute meaningfully while advocating for the rights of marginalized communities within various legal environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/ Sugarist
SugarMamas @Society Beauty Co
Rapid City, SD
06.2019 - Current
- Client Relations:Building and maintaining strong client relationships through excellent customer service and communication skills.
- Business Management:Managing all aspects of operations, including scheduling, finances, and inventory.
- Technical Expertise:Proficiency in body sugaring techniques and providing high-quality services to clients.
- Marketing and Promotion:Developing and implementing marketing strategies to attract and retain clients, including social media marketing and promotions.
- Problem Solving:Addressing client concerns promptly and effectively to ensure a positive salon experience.
- Attention to Detail:Maintaining a clean, organized, and welcoming salon environment with strict adherence to hygiene and safety protocols.
- Business Development:Growing the salon business through initiatives such as expanding service offerings and seeking out new revenue streams
Sugarist/Licensed Nail Technician
A perfect 10
09.2015 - 03.2016
- Utilized creativity in designing unique nail art for clients.
- Conducted thorough consultations to assess clients' needs/preferences.
- Sanitized and maintained tools, equipment, and workstations.
- Provided exceptional customer service while maintaining appointment schedule.
- Complied with state regulations regarding licenses and sanitation practices.
- Participated in continuing education workshops to improve skills/techniques.
Waxing Specialist/Nail Technician
A Perfect 10 nail bar
Rapid City, SD
05.2013 - 03.2014
- Provided exceptional hair cutting, coloring, and styling services.
- Maintained clean and hygienic work environment for clients.
- Responded to customer inquiries by phone, email and in person.
- Delivered exceptional customer service by addressing concerns promptly.
- Adapted quickly to changing industry trends and emerging techniques.
Owner/ Cosmetologist
What’s All the Fuzz About?
Rapid City, SD
08.2013 - 02.2014
- Ensured compliance with industry regulations and standards.
- Implemented successful business strategies to increase revenue and target new markets.
- Formed and sustained strategic relationships with clients.
- Drove customer satisfaction by addressing concerns or feedback promptly.
- Oversaw daily operations, optimizing efficiency and productivity.
- Maintained relationships with existing clients by providing superior customer service.
Education
Some College (No Degree) - Cosmetology/aesthetics
Headlines Academy, Inc.
Rapid City, SDSome College (No Degree) - History/political Science
Black Hills State University
Spearfish, SDSkills
- Ability to multitask and prioritize tasks effectively
- Excellent communication skills, both written and verbal
- Highly organized with exceptional attention to detail
- Proficient in Microsoft Office Suite
- Capacity to set long-term goals, develop strategies, and adapt to changing conditions
- Commitment to providing excellent customer service to build and maintain relationships with clients
- maintain a positive attitude and ability to learn and adapt very quickly
- possess a strong grasp of laws and legal terminology
- deeply committed to advocating for civil liberties and championing the rights of marginalized communities
- Researching knowledge
Certification
- Cosmetologist
- Aesthetician
Timeline
Owner/ Sugarist
SugarMamas @Society Beauty Co
06.2019 - Current
Sugarist/Licensed Nail Technician
A perfect 10
09.2015 - 03.2016
Owner/ Cosmetologist
What’s All the Fuzz About?
08.2013 - 02.2014
Waxing Specialist/Nail Technician
A Perfect 10 nail bar
05.2013 - 03.2014
Some College (No Degree) - Cosmetology/aesthetics
Headlines Academy, Inc.
Some College (No Degree) - History/political Science
Black Hills State University