Melanie Estrada

Woodburn

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Eager to learn and grow more, as well as ready to use and develop communication and organization skills in Sales Associate/Lead role.

Overview

years of professional experience

Certification

Work History

Part Time Sales Associate

Tommy Hilfiger

07.2023 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma -

Woodburn High School

Woodburn, OR

06-2025

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills

Reliable and punctual
Verbal/written communication
Multi-tasking strength

Certification

-Occupational Safety and Health Administration(OSHA 10-Hour study card)

Languages

Spanish

Native or Bilingual

English