Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melanie Farkas

Calgary,AB

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

19
19
years of professional experience

Work History

Casino Sales & Office Manager

Carmanah Signs
10.2012 - 06.2024
  • Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
  • Identified consumer interests and key market identifies for new accounts.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Performed effective online demonstrations to prospects using custom software.
  • Queried database for prospects within possible assignment territories.

Office Manager

Wolfman Mobile Services
05.2012 - 10.2012
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Inside Casino Sales

Carmanah Signs
08.2009 - 05.2012
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Purchasing & Inventory Coordinator

Carmanah Signs
08.2008 - 08.2009
  • Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
  • Managed vendor relationships to ensure timely deliveries of high-quality products at competitive prices.
  • Collaborated with sales and production teams to forecast demand accurately and maintain optimal inventory levels.
  • Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.

Sales Coordinator & Office Manager

Camanah Technologies
04.2005 - 08.2008
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.

Education

High School Diploma -

LTMHS
Deux-Montagnes QC

Accounting 1

SAIT
Calgary AB

CAPPA - Petroleum Production Accounting

SAIT
Calgary AB

Skills

  • Customer Service
  • Office Management
  • Relationship Building
  • Excellent multi-tasking & Organizational Skills
  • Travel Coordination
  • MS Office

Languages

French

Timeline

Casino Sales & Office Manager

Carmanah Signs
10.2012 - 06.2024

Office Manager

Wolfman Mobile Services
05.2012 - 10.2012

Inside Casino Sales

Carmanah Signs
08.2009 - 05.2012

Purchasing & Inventory Coordinator

Carmanah Signs
08.2008 - 08.2009

Sales Coordinator & Office Manager

Camanah Technologies
04.2005 - 08.2008

High School Diploma -

LTMHS

Accounting 1

SAIT

CAPPA - Petroleum Production Accounting

SAIT
Melanie Farkas