Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Faucher

Lunenburg,MA

Summary

Licensed Apprentice Funeral Director & Embalmer seeking a position within the funeral industry where I may utilize my education and skills, while also seeking advancement upon completion. Devoted to being caring, compassionate, and driven to deliver exceptional and professional services to families in need, as well as committed to coordinating funeral services seamlessly to simplify the funeral process for grieving families.

Overview

6
6
years of professional experience

Work History

Apprentice Funeral Director & Embalmer

Badger Funeral Home
04.2023 - Current
  • Assisted in over 40 embalming procedures and autopsy cases by setting features, suturing, making and closing incisions, accurately recording details on case analysis, and inserting arterial fluid to ensure preservation quality.
  • Helped families create personalized memorial videos using Tukios, enhancing their celebration of the deceased’s life.
  • Assisted in over 50 removals of the deceased from the place of death and transported to the funeral home.
  • Maintained accurate and up-to-date records of funeral arrangements and client information on Gather.
  • Take weekly inventory of prep room supplies and restock supplies as needed.
  • Maintained 24-hour on-call availability as needed on a rotating schedule.
  • Maintained cleanliness and organization of funeral home facilities before, during, and after services.
  • Assisted the funeral director with dressing and casketing of the deceased as well as casket placement, flower arrangements, and other tasks as needed for funeral services.
  • Drafted and submitted over 50 obituaries on behalf of families using Tukios and to newspapers throughout the U.S.
  • Demonstrated professionalism and empathy when interacting with clients, creating an atmosphere of trust and comfort during their time of need.
  • Prepared paperwork efficiently for legal requirements such as death certificates, burial permits, insurance claims, and veteran benefits.
  • Coordinated all service arrangements and details with clergy, other presiding persons, and fraternal or military organizations who may participate in the funeral services.
  • Completed restorative and finish work on the deceased using feature builder and cosmetics.
  • Minimized risk of workplace injuries through consistent adherence to OSHA guidelines for handling hazardous materials.

Cosmetologist

Self Employed
12.2018 - Current
  • Maintained clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Grew sales with great work ethic, individualized beauty care plans, and positive attitude.
  • Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
  • Provided expert advice on home hair and skin care, empowering clients to maintain their salon looks independently.
  • Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.

Optical Associate

Bay State Eye Associates
02.2019 - 04.2023
  • Stayed current with industry trends and new products, enabling informed recommendations tailored to each customer's needs.
  • Managed inventory to maintain adequate stock of eyeglasses, contact lenses, and related supplies.
  • Collaborated with optometrists to ensure seamless patient care from eye exam to eye wear selection.
  • Processed over 100 insurance claims efficiently, minimizing wait times for customers while maximizing reimbursements for the business.
  • Handled administrative tasks such as appointment scheduling and updating patient records accurately to streamline office operations.
  • Prioritized helping customers over completing other routine tasks in the store.

Education

Associate of Applied Science - Mortuary Science

Fine Mortuary College
Norwood, MA
05.2024

Licensed Cosmetologist - Cosmetology

Rob Roy Academy
Worcester, MA
06.2012

Skills

  • Knowledge of Microsoft & Adobe
  • Time Management
  • Problem-Solving
  • Multitasking
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Adaptability and Flexibility
  • Interpersonal Communication
  • Compassionate Demeanor

Timeline

Apprentice Funeral Director & Embalmer

Badger Funeral Home
04.2023 - Current

Optical Associate

Bay State Eye Associates
02.2019 - 04.2023

Cosmetologist

Self Employed
12.2018 - Current

Associate of Applied Science - Mortuary Science

Fine Mortuary College

Licensed Cosmetologist - Cosmetology

Rob Roy Academy
Melanie Faucher