Melanie Finkel
Port Saint Lucie,FL
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
12
12
years of professional experience
Work History
General Manager
Little Cup Cafe
Port Saint Lucie, FL
09.2024 - 06.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Created and implemented all visual merchandising, including menus, flyers, and photos used throughout the business.
Office Manager
Ocean Chiropractic
Port Saint Lucie, FL
05.2020 - 09.2020
- Managed daily office operations to support patient care and staff efficiency.
- Coordinated patient scheduling and maintained appointment calendars for optimal service.
- Oversaw billing processes and ensured accurate insurance claims submissions.
Lead Server
Rock and Brews
Orlando, Florida
12.2017 - 06.2019
- Served guests and catered parties with extensive knowledge of regular and craft beers, including 40 regular kegs tapped and 20 to 30 craft beers that changed weekly.
- Trained and mentored new servers on menu knowledge and service standards.
Manager
Keke's Breakfast Cafe
Orlando, Florida
12.2014 - 12.2017
- Managed daily operations of a busy breakfast cafe ensuring efficient service.
- Supervised kitchen staff to maintain food quality and safety standards.
- Trained new employees on cafe procedures and customer service techniques.
Online Directory Lead
My Treasure Coast Online
Port Saint Lucie, Florida
04.2014 - 05.2017
- Managed an online directory of clients to better serve them and their customers.
- Created marketing material for both the firm and the clients the firm serviced.
- Prioritized and organized tasks to efficiently accomplish service goals.
Marketing Assistant
Estate Trust & Elder Law Firm, P.L.
Port Saint Lucie, FL
08.2013 - 09.2014
- Assisted in developing marketing materials for services and promotions, including ads and brochures.
- Coordinated social media campaigns to enhance brand visibility and engagement.
- Oversaw biweekly payroll for the office.
- Organized meetings, prepared agendas, and documented key discussion points.
- Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
Education
Associate of Arts -
Indian River State College
Ft. Pierce, FLSkills
- Customer service
- Visual merchandising
- Budget management
- Staff supervision
- Relationship management
- Schedule optimization
References
References available upon request.
Timeline
General Manager
Little Cup Cafe
09.2024 - 06.2025
Office Manager
Ocean Chiropractic
05.2020 - 09.2020
Lead Server
Rock and Brews
12.2017 - 06.2019
Manager
Keke's Breakfast Cafe
12.2014 - 12.2017
Online Directory Lead
My Treasure Coast Online
04.2014 - 05.2017
Marketing Assistant
Estate Trust & Elder Law Firm, P.L.
08.2013 - 09.2014
Associate of Arts -
Indian River State College
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