Melanie Finnerty

• Assisted in managing daily operations of community facilities and services.
• Coordinated resident events to enhance community engagement and satisfaction.
• Initiated proactive measures to address potential issues before they escalated into more serious problems.
• Improved resident satisfaction through timely and effective communication with community members.
• Provided exceptional customer service at all times, building trust between management staff and residents.
• Coordinated maintenance requests efficiently, minimizing downtime for residents and maintaining property value.
• Monitored maintenance requests to ensure timely resolution and quality service.

Job description is same as my current position.

• Developed and implemented community engagement strategies to enhance resident satisfaction.
• Managed communication channels to address resident inquiries and concerns efficiently.
• Collaborated with maintenance teams to ensure timely resolution of property issues.
• Assisted with budget process
• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.