Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Flores

Hanford,Ca

Summary

Experienced team member with a proven track record of outstanding performance in collaborative settings, consistently achieving common goals. Excited to bring knowledge and expertise to support business operations and meet customer needs. Motivated crew team member dedicated to contributing to the overall success of the organization. Extensive experience in delivering high-quality industrial production work with a focus on ensuring customer satisfaction and enhancing team productivity. Thorough team contributor with great organizational capabilities, successfully handling multiple projects while also maintaining accuracy. Highly effective at prioritizing tasks and meeting deadlines. Strong communication and teamwork skills, with proven adaptability to new environments. Eager to contribute to team success and further develop professional skills. Positive attitude and commitment to continuous learning and growth, bringing a valuable asset to any organization.

Overview

3
3
years of professional experience

Work History

Team Member

Kentucky Fried Chicken
07.2022 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted customers in selecting merchandise best suited to needs.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Cleared trays and removed trash from tables before sanitizing surfaces.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Checked and restocked utensils and condiments in appropriate locations for guests.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Stocked shelves to organize aisles in assigned department.
  • Built relationships with customers to encourage repeat business.
  • Greeted guests pleasantly and answered menu questions.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Intern

Hooked On Nutrition
01.2022 - 05.2022
  • Learned other teammates' work tasks to train as backup.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Developed and maintained positive relationships with customers to enhance service.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Intern

Valley Uniform
09.2021 - 12.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Managed efficient cash register operations.
  • Recommended complementary purchases to customers, increasing revenue.

Education

High School Diploma -

Hanford High School
06.2022

Skills

  • Complaint resolution
  • Customer Service
  • Workplace Safety
  • Cleaning
  • Cash Handling
  • FLUENT IN SPANISH
  • Positive Attitude
  • Order Preparation
  • Product Knowledge
  • Organizing Work Stations
  • Order Management

Languages

Spanish
Native or Bilingual

Timeline

Team Member

Kentucky Fried Chicken
07.2022 - Current

Intern

Hooked On Nutrition
01.2022 - 05.2022

Intern

Valley Uniform
09.2021 - 12.2021

High School Diploma -

Hanford High School

Similar Profiles

CREATE PROFILE
Melanie Flores