Melanie Fowler
San Luis Obispo,CA
Summary
Detail-oriented Omni Associate with skills in inventory management and customer service. Demonstrated ability to resolve customer inquiries swiftly while maintaining accurate inventory records.
Overview
7
7
years of professional experience
Work History
Omni Associate
Dicks Sporing Goods
San Luis Obispo, CA
09.2022 - Current
- Supported customer inquiries and resolved issues promptly and professionally.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Maintained inventory records and tracked supplies for effective resource management.
Assistant Manager
Hot Topic
Pismo Beach, California
10.2019 - 09.2022
- Managed daily operations and ensured smooth store functionality.
- Trained and mentored staff to enhance team performance.
- Developed and implemented visual merchandising strategies for product displays.
- Assisted in inventory management and stock replenishment processes.
- Analyzed sales data to identify trends and optimize product offerings.
- Created reports on sales trends, inventory levels, and financial data.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Hostess/Server Assistant
Adams Burgers
Oceano, California
03.2019 - 11.2019
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Maintained cleanliness and organization of the dining area for guest comfort.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Assisted in preparing the restaurant for opening and closing shifts.
- Handled cash payments and reconciled daily transactions accurately.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Education
Some College (No Degree) - Anthropology
Allan Hancock College
Santa Maria, California, CASkills
- Inventory management
- Problem solving
- Time management
- Attention to detail
- Shipment processing
- Multiple priorities management
- Problem-solving
References
References available upon request.
Timeline
Omni Associate
Dicks Sporing Goods
09.2022 - Current
Assistant Manager
Hot Topic
10.2019 - 09.2022
Hostess/Server Assistant
Adams Burgers
03.2019 - 11.2019
Some College (No Degree) - Anthropology
Allan Hancock College