Melanie Garay
Doral
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills.
Overview
3
3
years of professional experience
Work History
Customer Service Bagger
Publix
04.2022 - 04.2023
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Answered customer inquiries and provided product guidance.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Assisted with maintaining clean and organized store appearance.
Sales Associate
Journeys Shoe Store
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
Ronald Reagan Senior High
Doral, FL05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Relationship building
- Outgoing personality
- Store opening and closing
- Sales expertise
- Microsoft Word and Excel
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Sales Associate
Journeys Shoe Store
07.2024 - Current
Customer Service Bagger
Publix
04.2022 - 04.2023
High School Diploma -
Ronald Reagan Senior High
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