Melanie Garza
Houston,TX
Summary
Proven track record of enhancing customer satisfaction and streamlining workflow. Expert in problem-solving and bilingual communication, I excel in time management and adaptability, significantly reducing delivery errors. My leadership in diverse team settings showcases a commitment to efficiency and workplace safety.
Overview
5
5
years of professional experience
Work History
ON Stocking
Walmart
10.2024 - Current
- Performed inventory control, such as stocking merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Conducted inventory and restocked items.
- Blocked and faced products on displays and shelves in accordance with company policy.
Mail Clerk/ Data Processing
The Law Offices of Manuel Solis
02.2023 - 09.2024
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Used printers and scanners to upload important documents to files and cases.
Dasher
DoorDash
12.2020 - 02.2022
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
Cashier
The Bep
06.2020 - 11.2020
- Greeted customers entering the store.
- processing, collecting, and providing receipts to clients as they exit with their purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Answers customer questions and resolves customer service issues.
Education
Kipp Houston High School
Houston, TX2022
Oquirrh Mountain Phlebotomy School
213 W Southmore Ave Unit 404 Pasadena, TX 77502 U 12.2024 - 12.2024
Skills
- Problem-solving skills
- Customer Service
- Time management
- Workplace Safety
- Tech Savy
- Bilingual
- Management/Leadership
- Team work
- Organized
- Adaptability
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Oquirrh Mountain Phlebotomy School
12.2024 - 12.2024
ON Stocking
Walmart
10.2024 - Current
Mail Clerk/ Data Processing
The Law Offices of Manuel Solis
02.2023 - 09.2024
Dasher
DoorDash
12.2020 - 02.2022
Cashier
The Bep
06.2020 - 11.2020
Kipp Houston High School
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