Melanie Georgens
Chicago,IL
Summary
Hardworking Bartender and Captain with experience in large-scale dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Perilla Korean American Steak
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Assistant Bar Manager
Divan Chicago
01.2024 - 11.2024
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
- Crafted special drink and cocktail menu items for seasonal offerings.
Captain & Bartender
Indienne
09.2023 - 01.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
- Streamlined table turnover process for increased efficiency and revenue generation.
Bartender
Le Select & Bar 504
01.2023 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Assisted with inventorying beverage stock and bar supplies.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Completed requisitions to maintain required stock par levels.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
Testaccio & SOIF
03.2020 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Youth Fitness Instructor
Brooklyn Boulders
08.2021 - 06.2022
- Modeled and reinforced positive behaviors with diverse techniques.
- Helped youth learn to identify negative behaviors and triggers.
- Provided one-on-one mentoring to youth in need of extra support.
- Coached individual athletes and teams in climbing and puzzle games.
- Demonstrated proper form and technique to prevent injury.
- Motivated participants through one-on-one instruction and positive feedback.
- Promoted fitness classes to boost gym attendance.
- Collaborated with other fitness professionals to develop and implement new programs.
Education
M.D. - Neuroscience
Rush University
Chicago, IL05.2028
Skills
- Guest Satisfaction
- Liquor, Beer and Wine Knowledge
- Dining Room Management
- Alcohol Ordering
- Custom Drink Preparation
- Food and Beverage Management
- Ordering Bar Supplies
- Classic Cocktails
- Suggestive Selling
- Aloha POS
Certification
Basset Certified
SafeServe Certified
First Aid, CPR, and AED Certified
Food Handler Certified
Contact
Chicago, IL 60614
Skills
- Clear and Effective Communication
- Energetic and Outgoing
- Food Preparation
- Food Running
- Menu Memorization
- Food Service
- Customer Service Expertise
Education
Oak Ridge, NJ,Chicago, IL
Timeline
Bartender
Perilla Korean American Steak
03.2024 - Current
Assistant Bar Manager
Divan Chicago
01.2024 - 11.2024
Captain & Bartender
Indienne
09.2023 - 01.2024
Bartender
Le Select & Bar 504
01.2023 - 10.2023
Youth Fitness Instructor
Brooklyn Boulders
08.2021 - 06.2022
Bartender
Testaccio & SOIF
03.2020 - 11.2022
M.D. - Neuroscience
Rush University
Basset Certified
SafeServe Certified
First Aid, CPR, and AED Certified
Food Handler Certified
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