Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

Melanie Gibson

Newcomerstown,US

Summary

Hardworking student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills. Open and clear worker with disciplined execution and methodical nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

5
5
years of professional experience
1
1
Certification

Work History

State Tested Nurse Aide

Genesis Healthcare System
12.2023 - Current
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Provided total hygiene care to ten patients per shift by assisting with skincare, bathing, and toileting.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care delivery.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Improved patient care by providing compassionate and attentive assistance with activities of daily living.
  • Contributed to positive patient outcomes through effective documentation of care provided and progress made toward goals.
  • Consistently received positive feedback from patients and families for exceptional bedside manner and professionalism.
  • Facilitated efficient communication between patients, family members, and medical staff for optimal care coordination.
  • Increased patient satisfaction by actively listening to concerns and advocating for their needs within the healthcare team.
  • Promoted patient safety by implementing fall prevention measures and proper infection control protocols.
  • Assisted nurses in monitoring vital signs and reporting any abnormalities or changes in patients'' conditions.
  • Enhanced patient comfort by promptly addressing concerns and maintaining a clean, safe environment.
  • Maintained patient dignity by providing respectful and empathetic personal care services.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Student Assistant

Central Ohio Technical College
07.2023 - Current
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Maintained clean and organized office areas to present pleasant and inviting atmosphere to visitors.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Created and formatted documents to keep projects professional and well-presented to communicate intended message clearly.
  • Copied, organized and distributed paperwork.


Key Holder

Dollar General
01.2023 - 07.2023
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

Sales Associate

Bath & Body Works
11.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Front Counter

Chilly Willy's
05.2021 - 08.2021
  • Kept inventory stocked and rotated on a regular basis
  • Maintained high standards of customer service during high volume, fast-paced operations
  • Handled currency and credit transactions quickly and accurately
  • Followed procedures for safe food preparation, assembly, and presentation
  • Provided excellent customer satisfaction by performing high-quality serving, cleaning, and stocking.

Cashier

Tony Mart
10.2019 - 05.2021
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
  • Trained team members to work as cashiers in accordance with company policies and procedures
  • Helped customers by answering their questions and completing their requests
  • Counted cash in the register drawer to keep the register balanced at the start and end of each shift
  • Efficiently and accurately processed a large number of transactions
  • Was in charge of arranging and stocking merchandise
  • Learned how to deal with checks and credit cards
  • Provided attentive and skilled assistance to all customer needs
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors
  • Wrapped and bagged items for customers to protect them from damage and make them easier to transport
  • Increased sales and customer satisfaction by keeping checkout areas clean and organized.

Education

Seeking Bachelors Degree - Chemistry

Marietta College
Marietta, OH
2026

Associate - Nursing

Central Ohio Technical College
Newark, OH
05.2025

High School Diploma -

Newcomerstown High School
Newcomerstown, OH
05.2022

Associate of Applied Science - Health Sciences

Stark State College
North Canton, OH
05.2022

Skills

  • Excellent verbal communication
  • Money management
  • Customer service
  • Sales
  • Adaptability
  • Creative problem solving
  • Time management skills
  • Multi-Task Management
  • Sales skills
  • Problem-solving skills
  • Effective team player
  • Dependable and reliable
  • Adaptive team player
  • Critical thinking
  • Performance Improvement
  • Patient Care
  • Basic Life Support
  • Vital signs monitoring
  • Compassion and Empathy
  • Blood Sugar Monitoring
  • Room Cleaning and Restocking
  • Client documentation

Certification

  • CNA - Certified Nurse Assistant

Timeline

State Tested Nurse Aide

Genesis Healthcare System
12.2023 - Current

Student Assistant

Central Ohio Technical College
07.2023 - Current

Key Holder

Dollar General
01.2023 - 07.2023

Sales Associate

Bath & Body Works
11.2021 - 08.2022

Front Counter

Chilly Willy's
05.2021 - 08.2021

Cashier

Tony Mart
10.2019 - 05.2021

Seeking Bachelors Degree - Chemistry

Marietta College

Associate - Nursing

Central Ohio Technical College

High School Diploma -

Newcomerstown High School

Associate of Applied Science - Health Sciences

Stark State College

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