Melanie Gleason

• Dedicated Clinical Educator for average of 90 patients suffering with diagnosis of Crohn's Disease and/or Ulcerative Colitis
• 90% Telephonic/10% In Person
• Single point of contact to help navigate access challenges, cost support, treatment administration, and education from infusion to subcutaneous self-injections.
• Partners with regional HCPs to support education on medication management and dosing compliance.
• Played vital role in eliminating therapy gaps by serving as liaison between patient/HCP/ sales reps and financial reimbursement access representatives.
• Drives active communication between patients and specialty pharmacies to follow through of medication delivery and adherence to dosing schedule.
• Maintained compliance reporting, with average 98.7% received on call monitoring evaluations.
• Prepare and delivered in person educational in-services on nursing program offerings.
• Evaluated patient histories, complaints, and current symptoms
• Equipped patients with tools and knowledge needed for maintenance therapy
• Fostered positive relationships with patients'' families, offering support and guidance throughout their loved one's treatment journey

Provide bedside clinical education to BSN nursing students

• Supportive teaching approach for positive learning environment
• Provide constructive feedback using effective communication for areas success and area of improvement
• Served as mentor and role model for students, providing guidance and support throughout clinical rotation
• Demonstrated strong clinical expertise and knowledge to effectively assess and evaluate student performance in clinical setting
• Developed and conducted clinical curricula and provided instructions in clinical laboratory and simulation settings
• Adaptable to students learning needs
• Received and maintained 100% positive rating from students
• Evaluated and revised lesson plans and clinical content to achieve student-centered learning

• Provide prenatal education to expecting parents via weekly classes.
• Prepare expecting parents on what to expect in labor, how to cope in labor, provide comfort techniques and breathing techniques.
• Conduct pre-cesarean and pre induction phone calls, providing education on what to expect and how to prepare
• Conduct post-partum phone calls to assess emotions, pain, and post-partum care
• Built rapport with diverse groups of expectant families through empathetic listening skills, inclusive language usage, and cultural competency
• Improved class retention rates by creating a welcoming and engaging learning environment for expectant parents
• Assisted with development of improved seminars and training materials

• Care of critically ill infants- gestational age of 32 weeks and higher
• Management of infants on ventilators, nitric oxide, continuous positive airway pressure, and high flow oxygen
• Attend and manage care of infants at high-risk deliveries.
• Neonatal Resuscitation Program instructor
• Charge nurse duties including scheduling, patient assignments, conflict resolutions during shifts, and patient rounding for a 12-bed unit.
• Mentor for new orientees to protocols, policies, and procedures.
• Assess, plan, implement and evaluate daily patient goals.

• Care of antepartum/postpartum mothers and newborns w/average ratio of 4 couplets.
• Charge nurse duties including scheduling, coordination of patient assignments with other OB charge nurses, conflict resolutions during shift, patient rounding, for a 20-bed unit.
• Educational teaching with mothers on the care of their newborn
• Breastfeeding counselor
• Attend deliveries as 2nd nurse, helping hands.
• Recover vaginal/post-surgical cesarean patients.
• Assess, plan, implement and evaluate daily patient goals.

• Charge nurse duties for 26 bed unit
• Medication administration and education
• Pre/post operative care for surgical inpatients
• Telemetry monitoring/Stroke neuro assessments
• Management of care of ill patients on ventilators, bipaps
• Infection control-handwashing/PPE educator and monitor
• Mentor for new orientees for polices/procedures.