Melanie Gomez
Perris,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Techstyles
10.2022 - 12.2024
- Operated scanners, computers, and other equipment to track orders.
- Checked expiration dates on perishable items prior to packing them for shipment.
- Utilized RF scanners to track inventory movements throughout the facility.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Labeled packages accurately with destination addresses for shipping purposes.
Assistant Manager
KFC
11.2019 - 10.2022
- Monitored employee attendance records, timekeeping, and payroll information.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
McDonald's
08.2017 - 11.2019
- Monitored employee attendance records, timekeeping, and payroll information.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Lakeside High School
Lake Elsinore, CA06-2018
Skills
- Bilingual
- Schedule Management
- Cash Handling
- Customer Service
- Account Management
- Recruiting and interviewing
- Sales monitoring
- Operations Management
- Quality Control
- Cycle counting
- Inventory Tracking
- Warehouse Operations
- Cash register operation
- Payment processing
Timeline
Warehouse Worker
Techstyles
10.2022 - 12.2024
Assistant Manager
KFC
11.2019 - 10.2022
Cashier
McDonald's
08.2017 - 11.2019
High School Diploma -
Lakeside High School
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