Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melanie Gomez

Douglasville,GA

Summary

Dynamic professional with a strong background in customer service and office support, notably at Highview Properties LLC. Proven ability to enhance client relationships and streamline operations through effective problem-solving and teamwork. Fluent in Spanish, I excel in delivering precise communication and maintaining confidentiality while achieving project goals.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

10:10 Thrift
02.2025 - Current
  • Greet customers and help with product questions, selections, and purchases.
  • Maintain a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Help customers complete purchases, locate items, and join reward programs.
  • Answer questions about store policies and addressed customer concerns.

Office Support Staff Member

Premier Associaion Management INC.
05.2025 - 08.2025
  • Maintained confidentiality of sensitive information by adhering to company policies regarding document handling and data protection measures.
  • Contributed to successful project completions by providing research support, data analysis, and documentation assistance as needed.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Remained solutions-oriented in face of complex problems

Secretary to the General Manager

Highview Properties LLC.
10.2022 - 11.2023
  • Supported the General Manager in decision-making by providing accurate data, research, and reports.
  • Maintained a well-organized filing system for easy document retrieval and improved office workflow.
  • Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
  • Provided excellent customer service to clients by addressing inquiries promptly and professionally.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Education

Paulding County High School
Dallas
05.2022

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Relationship building
  • Professional appearance
  • Phone etiquette

Languages

Spanish
Native or Bilingual

Timeline

Office Support Staff Member

Premier Associaion Management INC.
05.2025 - 08.2025

Retail Sales Associate

10:10 Thrift
02.2025 - Current

Secretary to the General Manager

Highview Properties LLC.
10.2022 - 11.2023

Paulding County High School

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Melanie Gomez