Veronica Gonzales
San Antonio,TX
Summary
Dynamic law enforcement professional with extensive experience at the Bell and Bexar
County Sheriff Department, excelling in inmate monitoring and incident investigation. Proven ability to respond effectively to emergencies while maintaining strong interpersonal communication. Recognized for implementing successful contraband inspection protocols, ensuring safety and security within the facility.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Law Enforcement Officer
Bell County Sheriff Department
Belton, TX
04.2023 - 02.2025
- Monitored and investigated suspicions persons and situations and unusual activities.
- Coordinated with law enforcement and court officials regarding inmate custody and release.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Investigated incidents involving potential criminal activity by an inmate within the jail system.
- Conducted orientation sessions for new inmates, outlining jail rules and expectations.
- Monitored inmates in the jail facility to ensure safety and security.
- Communicated effectively with superiors regarding any changes in inmate behavior or status.
Deputy Sheriff
Bexar County Sheriff's Office
San Antonio , TX
05.2017 - 03.2023
- Inspected all incoming and outgoing mail for contraband.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Handled inmate grievances and complaints, resolving issues in a timely and fair manner.
- Performed head counts, checking cells for missing inmates.
- Conducted fire, safety and sanitation inspections.
- Coordinated with law enforcement and court officials regarding inmate custody and release.
- Searched prisoner cells and belongings for contraband and weapons.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Issued clothing, tools and other authorized items to inmates.
- Responded to emergencies and altercations, employing de-escalation techniques effectively.
- Used appropriate means to discipline prisoners.
- Guarded facility entrances to screen visitors.
Education
Business Computers Certified - Business Communication
Texas Careers
San Antonio, TX08-2005
High School Diploma -
John Marshall High School
San Antonio, TX05-1998
Skills
- Inmate monitoring
- Incident investigation
- Emergency response
- Contraband inspection
- Record keeping
- Interpersonal communication
Certification
Texas Commission On Law Enforcement
Timeline
Law Enforcement Officer
Bell County Sheriff Department
04.2023 - 02.2025
Deputy Sheriff
Bexar County Sheriff's Office
05.2017 - 03.2023
Business Computers Certified - Business Communication
Texas Careers
High School Diploma -
John Marshall High School
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