Melanie Gonzalez
Miami,Florida
Summary
Hardworking Student offering part-time work experience and knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational, and communication skills.
Overview
5
5
years of professional experience
Work History
Office Manager
Aliuska Alvarez, MD. PA.
03.2021 - Current
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provide exceptional customer service when addressing client inquiries or concerns via phone or email.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance and accounts receivable.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
Daycare Teacher
Learn And Play Daycare
05.2019 - 10.2021
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Gathered materials and resources to prepare for lessons and activities.
- Actively encouraged children to develop communication, problem-solving, and social skills.
- I oversaw daily transitions between various activities, such as snack time, outdoor playtime, and naptime, ensuring the smooth operation of the daily schedule.
Education
Associate of Arts - Surgical Technology
Miami Dade College
Miami, FL05.2026
High School Diploma -
Miami Coral Park Senior High School
Miami, FL05.2021
Skills
- Clear oral/written communication
- HIPAA Regulations Understanding
- Medical terminology knowledge
- Attention to Detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Manager
Aliuska Alvarez, MD. PA.
03.2021 - Current
Daycare Teacher
Learn And Play Daycare
05.2019 - 10.2021
Associate of Arts - Surgical Technology
Miami Dade College
High School Diploma -
Miami Coral Park Senior High School
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