Melanie Gonzalez
El Paso
Summary
Dedicated professional with proven abilities in patient care and customer service. Skilled in time management and hospitality service, committed to enhancing guest experiences and team efficiency. Compassionate professional experienced in patient care and hospitality. Known for effective collaboration and time management, with a focus on creating positive experiences and ensuring operational efficiency. Enthusiastic and adaptable professional known for delivering exceptional customer service and maintaining organized environments. Experienced in both medical and hospitality settings, committed to ensuring seamless operations and positive client interactions.
Overview
6
6
years of professional experience
Work History
Secretary
Panuco's Enterprises
El Paso
04.2023 - 12.2025
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules and arranged meetings for management and staff.
- Maintained office inventory by ordering supplies and tracking usage.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Server
Wing Daddys Sauce House
El Paso
06.2020 - 04.2021
- Provided friendly and efficient service to enhance guest dining experiences.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Handled customer inquiries and resolved complaints promptly and professionally.
- Assisted in training new servers on menu items and service protocols.
Medical Assistant
Omar Gonzalez, MD Medical Center
El Paso
08.2019 - 12.2019
- Prepared examination rooms and ensured cleanliness and organization standards.
- Maintained inventory of medical supplies and initiated reordering when necessary.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
Education
Biology
Texas Tech University
Lubbock, TX05-2025
Bachelor of Science - Biology
The University of Texas At El Paso
El Paso, TX05-2022
Skills
- Laboratory techniques
- Patient care
- Team collaboration
- Time management
- Customer service
- Multitasking and organization
- Hospitality service expertise
- Strong work ethic
- Team member support
Languages
Spanish
Professional
Affiliations
Volunteer- UMC, Lubbock - 2023
References
References available upon request.
Timeline
Secretary
Panuco's Enterprises
04.2023 - 12.2025
Server
Wing Daddys Sauce House
06.2020 - 04.2021
Medical Assistant
Omar Gonzalez, MD Medical Center
08.2019 - 12.2019
Biology
Texas Tech University
Bachelor of Science - Biology
The University of Texas At El Paso