Melanie Goodwin
Pittsburgh
Summary
Administrative Assistant with proven ability to prioritize tasks and manage multiple projects simultaneously. Strong problem-solving skills and effective interpersonal communication contribute to team success and project completion. Committed to achieving results and seeking opportunities for increased responsibility.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Propel Schools
06.2023 - Current
- Supported school leadership team and entire school community effectively.
- Maintained accurate student records while ensuring high confidentiality standards.
- Adhered to privacy policies by implementing secure filing systems for sensitive information.
- Monitored office supplies inventory to ensure availability without overstocking.
- Greeted, screened, tracked, and directed visitors to appropriate locations efficiently.
- Provided exceptional customer service to families, scholars, staff, and visitors through various communication channels.
- Answered and routed incoming calls and messages to relevant departments promptly.
- Completed routine clerical functions, including sorting, filing, and managing office equipment.
Attendance Specialist
Propel Schools
08.2022 - 06.2023
- Generated daily attendance reports within Skyward system.
- Communicated with parents regarding early dismissals, absences, and concerns to resolve issues promptly.
- Collaborated with educators to ensure accurate and timely attendance recording each day.
- Conducted meetings with educators to address scholars' absenteeism, tardiness, and early dismissals.
- Coordinated with administrative assistant on bus issues, schedule changes, and address updates.
- Performed home visits to discuss attendance matters with parents or guardians.
- Filed citations with magistrates for scholars exhibiting truancy.
- Implemented attendance incentives on weekly, monthly, and trimester basis.
- Identified patterns indicating at-risk students.
- Developed engaging incentive programs that motivated students to maintain high levels of punctuality and attendance throughout the school year.
- Enhanced communication with parents by conducting regular meetings to discuss attendance concerns and progress updates.
Rotating Administrative Assistant
Propel Schools
10.2021 - 08.2022
- Provided administrative support across multiple Propel School buildings.
- Updated scholar and family information in Skyward system, fulfilling records requests and generating reports.
- Ensured accurate documentation of scholars’ attendance for late arrivals and early dismissals.
- Collaborated with building administrative assistants to maintain efficient daily operations.
- Communicated with attendance specialists regarding scholar absences to ensure proper reporting.
- Maintained current and accurate office files for scholar records.
- Greeted, screened, and directed visitors, ensuring proper check-in procedures were followed.
- Managed communications with parents/guardians regarding absences, early dismissals, and other concerns.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Advertising Coordinator
Allegheny County Bar Association
01.2018 - 07.2020
- Designed advertisements and created legal contracts for clients.
- Scheduled legal notices and commercial ads, coordinating with production for timely appearance.
- Generated billing for legal and commercial advertisements.
- Reconciled payments to ensure accurate financial reporting.
- Assisted management in product development and pricing strategy adjustments.
- Maintained spreadsheets for quarterly advertising sales to track performance.
- Built strong relationships with clients through regular communication updates on campaign progress.
- Maintained accurate records of budgets, schedules, and other relevant information related to ongoing campaigns.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
Ad Coordinator
Pittsburgh Post-Gazette
12.2003 - 01.2018
- Critiqued and proofread extensive advertisement volumes to uphold high-quality standards.
- Managed and screened internal and external communications, including phone calls and emails.
- Created ad space for legal, marketing, retail, and classified advertisements.
- Organized ad copy for two newspapers to ensure timely proofs and adherence to deadlines.
- Served as Backup Supervisor to maintain workflow continuity during Supervisor's absence.
- Led integration of The Toledo Blade Pre-Press work with new systems for effective ad change communication.
- Designed newspaper layouts, ensuring accuracy through incorporation of all related reports.
- Handled ad correspondence, including legal advertisements, while maintaining thorough documentation.
Production Tech
Pittsburgh Post-Gazette
06.1998 - 12.2003
- Typeset and proofread ad copy and legal advertisements to meet tight deadlines.
- Created advertisements using multiple design programs.
- Paginated and proofread pages for submission to negative for daily publication.
- Delegated workflow as foreman to ensure timely production.
Education
Gannon University
Erie, PAundefined
Community College
Pittsburgh, PASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
- Time management
- Excel spreadsheets
- Dedicated team player
Timeline
Administrative Assistant
Propel Schools
06.2023 - Current
Attendance Specialist
Propel Schools
08.2022 - 06.2023
Rotating Administrative Assistant
Propel Schools
10.2021 - 08.2022
Advertising Coordinator
Allegheny County Bar Association
01.2018 - 07.2020
Ad Coordinator
Pittsburgh Post-Gazette
12.2003 - 01.2018
Production Tech
Pittsburgh Post-Gazette
06.1998 - 12.2003
undefined
Community College
Gannon University
Similar Profiles
Jazmine BrownJazmine Brown
Attendance Specialist at Propel SchoolsAttendance Specialist at Propel Schools
Thomas Eric KuchnoThomas Eric Kuchno
Pupil Services Administrative Specialist at Propel SchoolsPupil Services Administrative Specialist at Propel Schools
ANDREA HAMLINANDREA HAMLIN
5/6 Grade Math / Special Education Teacher at Propel Schools5/6 Grade Math / Special Education Teacher at Propel Schools