Melanie Griffin Pugh
Linkedin.com/in/melaniegriffinpugh,IL
Summary
Driven, results-focused Business Development Executive with a career history of sales experience and demonstrated record of achievement in selling digital technologies and marketing solutions, enterprise SaaS, digital and providing a high-level of customer service. Adept in leveraging sales technologies, software and data to identify, analyze and prospect leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations with proven ability to close business, increase revenue and build strategic alliance.
Overview
25
25
years of professional experience
Work History
Sales Director
Scanbuy, Inc.
Chicago, IL
11.2021 - Current
- Create innovative sales strategies through monitoring and evaluating market trends and competitive offerings
- Execute strategic plans for growth and new acquisitions
- Boost revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis
- Solve complex problems to increase sales effectiveness and streamline business direction
- Research and capitalize on industry and marketplace trends to strategize solutions and enhance business operations
New Business Development Consultant
G2 Coach
Chicago, IL
05.2020 - 11.2021
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers
- Developed business pipeline using cold and warm techniques
- Planned marketing initiatives and leveraged referral networks to promote business development
- Identify workflow inefficiencies to formulate and implement operational improvements
Director Strategic Accounts - COVID-19 Lay Off
Linkage, Inc.
Chicago, IL
03.2020 - 05.2020
- Managed existing strategic accounts and identified new business opportunities to achieve revenue objectives
- Determined direction, create strategic account plans to drive sales activities, strategies and business opportunities
- Generated sales activity, marketing campaigns to build functional pipeline of qualified leads and opportunities
- Worked cross-functionally with sales and marketing teams to create, deploy and optimize effective campaigns for clients
Senior Director Augmented Reality Sales
OPS-Solutions
Chicago, IL
02.2018 - 03.2020
- Contribute to annual revenue goal of $15million by selling AR solutions ranging from $75K to $500K
- Target new markets and increased sales 75% through proactive sales and negotiation techniques
- Met sales revenues of $1.5 million for software and hardware services by leveraging effective negotiating skills
- Work closely with engineers to implement custom system design and specification to ensure seamless assembly integration
- Prepare and execute strategic account plans and business forecasts opportunity management and pipeline accuracy
- Set clear customer expectations and manage clear communications both internally and with the client to ensure seamless implementation
- Evaluate and optimize marketing strategies to improve goal attainment
- Develop new branding strategies and marketing collateral for clients to bring in new business and achieve revenue targets
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Held weekly meetings with cross-functional teams to identify techniques to overcome sales obstacles.
Senior Business Development Executive
Dassault Systemes 3DEXCITE
Chicago, IL
01.2016 - 02.2018
- Grew revenue 100% through customer education of business solutions and product offerings
- Met and exceeded annual sales goals of $1 million annually
- Contacted clients to verify account information and maintain accuracy, resulting in 50% increase in client satisfaction
- Build sales pipeline of opportunities through prospecting distribution channels and qualifying activities
- Proactively anticipate customer needs, understand goals through innovative customer selling approach
Vice President Of Client Development
TandemSeven
Chicago, IL
01.2014 - 01.2016
- Developed, managed portfolio of accounts delivering $4-5 million annually
- Responsible for driving revenue growth, profitability, capabilities and ensuring an excellent customer experience
- Qualified, developed the engagement, negotiated, closed opportunities
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Senior Account Executive
The Nerdery
Chicago, IL
01.2010 - 01.2014
- Led, launched Chicago start-up office implementing successful sales strategies to generate new clients and boost revenue growth
- Met and exceeded annual $2 -$3million sales quota and achieved Top Salesperson for three consecutive years
- Increased sales by 100% through effective cold calls, clients meetings and product demonstrations to customers
- Consistently brought in over $2 million of revenue while managing 10 high-profile accounts
- Managed and coached team of sales professionals focused on servicing accounts
- Collaborated with developers, advertisers and production managers to market products and services
- Preserved brand integrity by monitoring consistency and quality of marketing content
- Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets
Senior Account Executive
Emerge Digital
Chicago, IL
07.2007 - 12.2009
- Developed sales and marketing strategies to gain new business opportunities and partnerships
- Expanded customer base 75% and boosted profit 100%
- Increased revenue by 100% and achieved sales goals of $1 million annually
Regional Marketing, Sales and Recruitment Director
Nobel Learning Communities
Chicago, IL
04.2004 - 07.2007
- Increased student enrollment by 100% for elementary school and 65% for preschool
- Sought out and engaged with customers to drive sales and service using consultative selling
- Implemented variety of process improvement initiatives by restructuring organization, retraining and establishing performance goals
- Provided leadership vision, direction, development, and maintenance of multiple complex and high priority contracts between company and business partners, vendors and suppliers
Senior Account Director
Comedy Central
Chicago, IL
05.1998 - 12.2004
- Successfully expanded client base by 100% through cold calls and client meetings
- Exceeded 100% of monthly quota and grew sales annually by 40%
- Acquired new customers, generating 70% of team revenue
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Managed budgets to improve productivity initiatives.
Education
Master of Science - Business Leadership
Benedictine University
Lisle, ILBachelor of Arts - Communications Management/ Marketing
University of Dayton
Dayton, OHSkills
- New Business Development
- Consultative Sales, Complex Sales, Cost-Benefit Analysis, Sales Strategist
- Technology Software Sales, SaaS, AR/VR, QR Codes,3D Visualization, Custom Event/Interactive Experiences
- Communication, Cold-Calling, Prospect Targeting
- Team Leadership, Client Relations, Partnerships
- Sales Pipeline Management, Salesforce CRM
- Challenger Sales, Customer-Focused Selling, Relationship Building, Communications
- Close Business Deals, WIN
- Problem-Solver, Customer Service Master
- Entrepreneur, Start-Up Environment
- Strategic Sales Planner, Creative Thinker
- Effective Negotiator, Highly Organized
- Budget Development, Budget Forecasting
- Executive Management, C-level, Territory Management
- Profit Maximization, Account Management
- Business Advisor, Project Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Director
Scanbuy, Inc.
11.2021 - Current
New Business Development Consultant
G2 Coach
05.2020 - 11.2021
Director Strategic Accounts - COVID-19 Lay Off
Linkage, Inc.
03.2020 - 05.2020
Senior Director Augmented Reality Sales
OPS-Solutions
02.2018 - 03.2020
Senior Business Development Executive
Dassault Systemes 3DEXCITE
01.2016 - 02.2018
Vice President Of Client Development
TandemSeven
01.2014 - 01.2016
Senior Account Executive
The Nerdery
01.2010 - 01.2014
Senior Account Executive
Emerge Digital
07.2007 - 12.2009
Regional Marketing, Sales and Recruitment Director
Nobel Learning Communities
04.2004 - 07.2007
Senior Account Director
Comedy Central
05.1998 - 12.2004
Master of Science - Business Leadership
Benedictine University
Bachelor of Arts - Communications Management/ Marketing
University of Dayton
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