MELANIE GRIMES

• Complete monthly TANF audits and report findings to the Quality Assurance Director.
• Enter Licensed counselor notes and hours into JEVS specific database.
• Accurately monitor, track, and distribute incentives to qualifying Work Ready participants.
• Created a Distribution Process form to ensure efficiency.
• Maintain inventory of incentives and coordinate the purchase of incentives on a regular basis.
• Prepare and transmit incentive paperwork to the finance department.
• Ensure that all documentation related to the Incentive process is provided, legible, and filed appropriately.
• Work closely with the Quality Assurance department and Work Ready Staff to ensure incentive paperwork is completed correctly and in full.

• Maintained files and filing, keeping sensitive information confidential
• Created spreadsheets using advanced formulas and functions to analyze large datasets
• Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
• Analyzed financial statements to identify trends, variances, and opportunities for improvement.
• Presented audit findings to accounting manager after reviewing results and paperwork.

Managed budgets associated with security operations, including purchasing new equipment and supplies as needed

• Monitored and maintained security systems, including alarms, CCTV cameras, access control systems and other related equipment
• Created weekly work schedules to meet staffing needs while controlling labor costs
• Reviewed time sheets, work charts, and wage computations to detect and reconcile payroll discrepancies.
• Helped meet changing demands by recommending improvements to business systems or procedures.

Prepared detailed incident reports to facilitate appropriate follow-up.

• Utilized excellent communication skills to coordinate security responses to emergency situations
• Prepared detailed logs documenting all incoming calls, dispatches and responses received from officers.
• Leveraged two-way radio or telephone to dispatch security officers or other personnel.