Melanie Guadron
Houston
Summary
Reliable with experience in elderly care and customer service. Known for strong verbal communication and problem-solving abilities. Ready to leverage teamwork skills to provide exceptional support and improve client satisfaction.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Caregiver
Harmony’s Haven
Houston, TX
07.2024 - 06.2026
- Assisted clients with daily living activities, ensuring comfort and well-being.
- Collaborated with healthcare professionals to address client needs effectively.
- Maintained a clean and safe environment for clients and staff.
- Documented client progress and reported changes in health status.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Water and Ice
Water And Ice Ahwatukee
Houston, TX
12.2022 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Representative
Rao's
New York, NY
03.2019 - 12.2022
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Trained new staff on customer service protocols and software systems, improving team performance.
- Streamlined order processing workflows, reducing response times and increasing accuracy.
- Collaborated with cross-functional teams to address product issues, ensuring timely resolutions for customers.
- Analyzed customer feedback and trends to identify areas for service improvement and implement solutions.
Education
No Degree - Associate of Science
Lone Star College
Houston, TX07.2028
Skills
- Time management
- Verbal and written communication skills
- Problem-solving
- Team collaboration
- Elderly care
- Medication and appointment reminders
- Reliability and punctuality
- Disability support
- Fast learner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caregiver
Harmony’s Haven
07.2024 - 06.2026
Water and Ice
Water And Ice Ahwatukee
12.2022 - 06.2024
Customer Service Representative
Rao's
03.2019 - 12.2022
No Degree - Associate of Science
Lone Star College