Melanie Guillen
Coconut Creek,FL
Summary
I'm a Worker with great social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. I am aiming to leverage my ability to successfully fill the role at your company. Frequently I'm seen as adaptable, positive, and creative by my peers and i can be relied on to help your company achieve its goals.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
02.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Cleaned counters, machines, utensils and seating areas daily
- Controlled line and crowd with quick, efficient service
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Cheerleading Coach
Elite Athletics Cheer And Fitness
08.2022 - 01.2023
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Prepared cheerleaders for games and competitions with rigorous practice schedule.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Taught cheerleaders safety and proper stunting and tumbling techniques through action.
Education
Associate In Arts - Fashion Design
Palm Beach State College
Boca Raton, FLMonarch High
School
Coconut Creek, FL06.2022
Skills
- Store Cleaning
- Stocking
- Retail Products
- Professionalism
- POS System Operations
- Cash Register Operation
- Graphic Design
- Sales Expertise
- Adaptive and Creative
- Team Leadership
Languages
Spanish
Professional Working
Timeline
Cheerleading Coach
Elite Athletics Cheer And Fitness
08.2022 - 01.2023
Barista
Starbucks
02.2021 - Current
Associate In Arts - Fashion Design
Palm Beach State College
Monarch High
School