Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Hamilton

Yuma,AZ

Summary

Proven achiever in sales and customer service, I excelled at Alsco by enhancing customer retention and boosting revenue through strategic route management and effective upselling. Skilled in maintaining positive client relationships, I consistently met sales goals, demonstrating strong multitasking and team collaboration abilities.

Overview

19
19
years of professional experience

Work History

Route Sales Representative

Alsco
07.2021 - Current
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Managed product transitions from warehouse to customer site, loading, and unloading using load sheet
  • Maximized sales through effective territory management and strategic route planning.
  • Boosted revenues by upselling and cross-selling products to new and established customers.

Server/Lead Server Trainer

TheCrossing Grill and Bar
08.2005 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality both in a restaurant and catering setting with focused attention to customer needs
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.

Stockroom Manager/Direct Sales Coordinator

Alsco
07.2017 - 07.2021
  • Resolved critical inventory issues promptly by collaborating with other departments such as sales, production, or logistics as required.
  • Streamlined order processing with accurate and timely documentation of incoming shipments.
  • Reduced stock discrepancies through meticulous record-keeping and regular audits.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Censor-tagged merchandise to help deter theft and maximize sales of merchandise.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Collaborated with manufacturing and supply chain management.
  • Trained new staff members on proper stock handling procedures, ensuring a consistent level of expertise across the team.

Education

Everett Community College
Everett, WA

Skills

  • Route Management
  • Leads Prospecting
  • Heavy lifting
  • Customer Retention

Timeline

Route Sales Representative

Alsco
07.2021 - Current

Stockroom Manager/Direct Sales Coordinator

Alsco
07.2017 - 07.2021

Server/Lead Server Trainer

TheCrossing Grill and Bar
08.2005 - 07.2024

Everett Community College

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Melanie Hamilton