MELANIE HARMON
Riverview,FL
Summary
Dynamic enrollment management professional with a proven track record at New City School, excelling in recruitment and retention strategies. Adept in Salesforce and strong communication skills, I successfully managed over 100 student applications annually, fostering positive relationships with families and faculty to enhance the admissions experience.
Overview
17
17
years of professional experience
Work History
Three's Level Manager
Amy Gail Buchman Preschool
06.2025 - Current
- Managing the teaching staff of more than 130 three-year-old students, requires fast thinking, knowledge of early childhood development, adaptability, and resilience. I help support teachers in every aspect of their day - problem solving, classroom management, curriculum development, parent communication, and much more. I also manage the private school recommendation process for students as well as the consent and coordination for therapy visits for current students.
- Assist with staffing and ensuring classrooms remain in student: teacher ratio
- Participate in parent teacher conferences as necessary
- Provide support to teachers - lesson plans, progress reports, classroom behavior modification, and parent communication
- Support with curriculum development and implementation
- Intervention with student modification
Head of Admissions and Enrichments
Amy Gail Buchman Preschool
04.2023 - 05.2025
- As the first line of communication for applicant families, the primary role is to help them navigate the enrollment process. This process involves managing a sizeable admissions waitlist and database, making admissions offers, fielding phone calls and emails related to waitlist status, and providing families with tours and information about the school. The role requires a heightened sense of organization, an impeccable memory, confidence in knowing the school and philosophy of teaching, and the ability to multi-task. In addition to admissions, I also oversaw the enrichment program and the providers. Enrichment programs are extracurricular activities for students that are in addition to the school day curriculum.
- Maintaining database
- Updating applications
- Providing tours for prospective families
- Creating and maintain enrichment spreadsheets and roster
- Communicating with enrichment providers, teachers and families
Practice Manager
Telement
11.2021 - 04.2023
- In this role my primary responsibilities included educating the greater community about services offered, recruiting new community partners, and maintaining current relationships with consistent follow-up and communication. I worked closely with the company CEO, operations, and marketing to ensure we delivered a strategic approach and one voice.
- Regular communication with all current community partners to ensure satisfaction
- Manage the client intake process for referrals
- Facilitate application process for grants as they present themselves
- Create and implement online workshops for community and partners
- Produce fliers in Canva to promote workshops
- Create new ideas for marketing and company exposure
Enrollment Coordinator
Dell'Arte International
Blue Lake, USA
05.2022 - 01.2023
- As the Enrollment Coordinator, I was fully remote as the school located in Blue Lake, CA. I was responsible for communicating with all admissions inquiries, gathering all application documents, follow-up with applicants, and working in conjunction with marketing.
- Converting leads to contacts in Salesforce
- Daily communication by email and/or phone to prospective students
- Participate in recruitment meetings
- Create board report updates
- Manage the paperwork and application documents for all applicants
Director of Enrollment Management
New City School
07.2011 - 05.2021
- As the director and member of the administrative team, I oversaw admissions, recruitment, retention, marketing, and financial aid for an independent elementary school serving children from 50+ zip codes and 45% students from diverse backgrounds. I managed the enrollment process from start to finish, reported monthly and annual data to the board of trustees, kept track of demographic trends, and brain-stormed new strategies for recruitment.
- Managed more than 100 student applications per year - securing student records, review of completed files, and communication of admission decisions to families.
- Facilitated difficult conversations with faculty and parents as a result of establishing positive relationships
- Lead between 120-150 school tours for prospective families per year.
- Planned and executed all recruitment events throughout the year - Open Houses, shadow visits, student assessments, and new parent dinners
- Answered all inquiries for admissions and financial aid
- Developed marketing material for print and digital campaigns, school website, and admission materials
- Administrative duties such as: management of immunization records and planned and executed graduation of sixth grade class
Lower School Admission Coordinator
Visitation Academy
08.2008 - 06.2011
- As the Lower School Admission Coordinator, I performed tasks associated with recruitment and the admission process for age 2 through Grade 6. As the Coordinator I worked closely with the Director of Admission, Lower School Principal, and the Admission Committee to ensure the school's Mission, Philosophy and Objectives were being fulfilled throughout the admission process.
- Lead school tours for prospective families.
- Conducted parent interviews for applicants 2 years old through grade 6
- Along with Director and Communications Coordinator develop view books, advertisements and other marketing material for the Lower School recruitment
- Scheduled and oversaw student visits for grades 1 through 6.
- Planned and implemented Lower School Open House.
- Organized assessment of preschool applicants by scheduling individual student assessments with teachers and ensuring the overall smooth success of the day.
- Guided Lower School Admission Committees by preparing and organizing admission files for review to lead committee meetings.
- Brainstormed and implement new recruitment ideas specific to prospective families
Education
Educational Leadership
Saint Leo University
12.2025
Bachelor of Arts - Spanish
University of Kansas
05.2002
Study Abroad Program
Universidad de las Americas
Puebla, Mexico08.2001
Skills
- Strong communication skills: written and oral
- Critical thinking
- Event planning
- Proficiencies in Microsoft Suite
- Mailchimp proficiency
- Proficiencies in Zoom
- Proficiencies in HubSpot
- Proficiencies in Asana
- Proficiencies in Salesforce
- Proficiencies in Google Workspace
- Proficiencies in Blackbaud
- Organized
- Thoughtful leadership
- Non-profit sector expertise
- Exceptional inter- and intrapersonal skills
- Collaboration
References
References available upon request.
Timeline
Three's Level Manager
Amy Gail Buchman Preschool
06.2025 - Current
Head of Admissions and Enrichments
Amy Gail Buchman Preschool
04.2023 - 05.2025
Enrollment Coordinator
Dell'Arte International
05.2022 - 01.2023
Practice Manager
Telement
11.2021 - 04.2023
Director of Enrollment Management
New City School
07.2011 - 05.2021
Lower School Admission Coordinator
Visitation Academy
08.2008 - 06.2011
Educational Leadership
Saint Leo University
Bachelor of Arts - Spanish
University of Kansas
Study Abroad Program
Universidad de las Americas