Melanie Hayes
Kernersville,NC
Summary
Highly regarded Registered Nurse offering more than 15 years of expertise in the healthcare field. Effective mentor and leader focused on fostering a positive and collaborative organizational culture. Comfortable interfacing with peers within a multidisciplinary team. Organized, dependable and dedicated to promoting successful outcomes through education, special services and preventive healthcare.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Public Health Nurse II (School Health)
Forsyth County Department Of Public Health
08.2015 - 08.2018
- Assessed students' physical and emotional well-being, providing appropriate care or referrals as needed.
- Coordinated education and training to school interdisciplinary team on administration of student medications and individualized healthcare plans.
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Managed immunization and health assessment records to assure compliance as required by North Carolina state laws.
- Screened for infectious diseases to help prevent spreading within school community. Provided follow up and monitoring of communicable disease identified in school setting.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Served as a resource for faculty and staff by providing training on emergency medications, and other health-related topics.
- Facilitated early detection of health issues by conducting routine screenings for vision and hearing.
- Educated students on various health topics to promote overall health and wellbeing.
RN - Clinical Care Coordinator
Presbyterian Hospital
06.2003 - 09.2005
- Comprehensively screened, planned and delivered care coordination service for Carolina Access II Medicaid enrollees.
- Provided disease management and health promotion.
- Coordinated and facilitated access to care for enrollees by maintaining active communication with physicians, nurses and other members of the multi-disciplinary care team to ensure timely, cost effective and appropriate patient management.
- Collaboration with community resources, agencies, (i.e Divisions of Medicaid, Department of Social Services, Health Department, Crisis Ministries).
- Provided care-coordinating activities including risk assessments, education referrals, knowledge assessments and adherence tracking.
- Addressed and resolved system problems impeding diagnostic or treatment progress.
- Proactively identified and resolved delays and obstacles to care.
- Utilized conflict resolution skills as necessary to ensure timely resolution of issues.
- Representation for program in Charlotte Asthma Coalition.
- Held Treasurer position with Asthma Coalition.
- Instructor for CCPGM “Healthy Beginning" newborn education for new parents/ guardians.
- Lead case manager on various program projects, committees and state initiative, (i.e Emergency Department utilization, Asthma, Diabetes, Polypharmacy, High risk/High cost and Developmental Delays) Participation in clinical performance improvement activities.
- Provided chart audits and submitted findings to appropriate level for processing.
- Utilized data to drive decisions and plan/implement performance improvement strategies related to care management for assigned patients and providers; including fiscal, clinical and patient satisfaction data.
- Participation with program and assigned practices in discussions of key clinical variances and outcomes, which related to areas of direct responsibility.
- Development, implementation, evaluation and revision of Care Management tools as a member of the clinical resource / team.
RN - ECU CARE Nurse Case Manager
East Carolina University School of Medicine
06.2001 - 05.2003
- Provided development for high-risk case management program, measurable care path and outcomes to be used for patient care and publication.
- Coordination and advocate for the care of ECU CARE patients including interfaces between patient, physician / provider, social work, clinical staff, business services, pharmacy and other entities involved in patients care.
- Development of individualized care plan.
- Monitored effectiveness of care plan on a monthly basis.
- Development of Personal Wellness notebook for patients enrolled in ECU CARE program.
- Provided education, support and resources to patient and family about disease process, preventive care, self-care methods and psychosocial issues.
- Provided community and professional educational programs.
- Conducted formal and informal education sessions for providers and staff regarding ECU CARE program, protocol and patient care.
RN - Public Health Nurse
Pitt County Public Health Department
08.1999 - 06.2001
- Provided community health care.
- Administered adult, school and pediatric immunizations.
- Provided counseling, education, evaluation and follow-up regarding: vaccinations, women / men health & communicable diseases.
- Performed adult physical assessment, exams and home visits.
- Provided disaster relief nursing responsibilities in conjunction with Pitt County American Red Cross.
RN
Forsyth Memorial Hospital
05.1998 - 08.1999
- Performed nursing care on Orthopedic, Neurology and Pain Management Rehabilitation Units.
- Provided required clinical duties for each unit, including charge nurse responsibilities.
LPN
Forsyth Memorial Hospital
09.1990 - 05.1998
- Provided pre- and post-operative care for Medical/Surgical patients.
- Performed dressing changes, and other varied clinical duties, including monitoring and care of patients with chest tubes, central lines, PCA machines, colostomies, IVs, and Jackson-Pratt devices.
- Performed nursing care on Cardiac, Gastro-intestinal, Renal, Oncology, Pediatric, Mother/Baby, Skilled Nursing and Orthopedic units.
Education
Bachelor of Science: Nursing -
Winston-Salem State University
Winston Salem, NCSkills
- Effective policy and program development
- Medical clinical procedures comprehension
- Disease Prevention
- School Health
- Case Management
- Confidentiality adherence
- Public Speaking
- Mental Health Support
- Accurate Documentation
- Patient and family advocacy
- Critical Thinking
- Attention to Detail
Certification
- Registered Nurse in the State of NC
Phonecell
336-423-7847
Phonehome
336-992-1841
Timeline
Public Health Nurse II (School Health)
Forsyth County Department Of Public Health
08.2015 - 08.2018
RN - Clinical Care Coordinator
Presbyterian Hospital
06.2003 - 09.2005
RN - ECU CARE Nurse Case Manager
East Carolina University School of Medicine
06.2001 - 05.2003
RN - Public Health Nurse
Pitt County Public Health Department
08.1999 - 06.2001
RN
Forsyth Memorial Hospital
05.1998 - 08.1999
LPN
Forsyth Memorial Hospital
09.1990 - 05.1998
Bachelor of Science: Nursing -
Winston-Salem State University
- Registered Nurse in the State of NC
Similar Profiles
Yasmeen GrantYasmeen Grant
Patient Service Representative III at Atrium Health Wake Forest BaptistPatient Service Representative III at Atrium Health Wake Forest Baptist
Tiegan SpainhourTiegan Spainhour
Firefighter at Forsyth County Fire DepartmentFirefighter at Forsyth County Fire Department
Heidi MendezHeidi Mendez
Environmental Health Specialist I at Los Angeles County Department Of Public HealthEnvironmental Health Specialist I at Los Angeles County Department Of Public Health