MELANIE HERRERA
Casa Grande,AZ
Summary
Motivated professional with a strong academic foundation and leadership experience. Passionate about mentoring, training, and supporting others through effective communication and teamwork.
Overview
4
4
years of professional experience
Work History
Trainer
Texas Roadhouse
Casa Grande, AZ
12.2023 - Current
- Conducts training sessions for new staff on restaurant policies and procedures.
- Oversees the employee onboarding process to ensure smooth integration into the team.
- Documents all training activities, including attendance, feedback, and surveys.
- Provides constructive feedback and positive reinforcement to keep trainees motivated.
Upward Bound Mentor
Central Arizona College
Coolidge, Arizona
04.2024 - 07.2024
- Guided first-generation high school students through academic challenges, helping them achieve personal and academic growth by connecting them with necessary resources.
- Offered 1:1 support in career exploration and goal setting, helping students develop problem-solving skills and prioritization strategies.
- Fostered a positive, motivating environment that enabled mentees to excel in dual-enrollment courses.
Intern
Mesa Fire & Medical
Mesa, Arizona
01.2023 - 04.2024
- Coordinated logistics for events and projects, ensuring smooth execution.
- Conducted emergency response drills for staff and community members, helping to keep the community informed on emergency preparedness procedures.
- Assisted in developing emergency preparedness plans, ensuring compliance with regulations and national standards.
First Vice President
Family Career and Community Leaders of America
Arizona
03.2022 - 03.2023
- Led public speaking workshops to help students build leadership skills.
- Led strategic initiatives to enhance student engagement and participation.
- Coordinated statewide conferences and leadership training programs for students.
Education
Master of Public Administration - Candidate
Arizona State University
Downtown Phoenix05-2027
Bachelor of Science - Public Service and Public Policy
Arizona State University
Downtown Phoenix05-2026
Skills
- Attention to detail
- Bilingual (Native Spanish Speaker)
- Planning and coordination
- Creative problem solving
Timeline
Upward Bound Mentor
Central Arizona College
04.2024 - 07.2024
Trainer
Texas Roadhouse
12.2023 - Current
Intern
Mesa Fire & Medical
01.2023 - 04.2024
First Vice President
Family Career and Community Leaders of America
03.2022 - 03.2023
Master of Public Administration - Candidate
Arizona State University
Bachelor of Science - Public Service and Public Policy
Arizona State University