Melanie Hertrick
Lake Forest,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Assistant Director of Club Events
Balboa Bay Club
01.2022 - Current
- Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Built and implemented cost reduction strategies and industry best practices, reduced event expenses and streamlined planning and delivery.
- Facilitated effective communication among team members, resulting in smooth operation during high-pressure situations.
- Monitored and controlled event expenditures to meet budgets.
- Utilized social media to promote events and increase attendance.
Events Manager
Balboa Bay Club
01.2018 - 01.2022
- Monitored and controlled event expenditures to meet budgets.
- Developed creative themes for events and created related activities to engage attendees.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Trained and supervised staff to complete tasks on time.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Member Relations Supervisor
Balboa Bay Club
05.2012 - 12.2017
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Gathered, organized and input information into the website.
Accounting Clerk
The Eleven Agency
06.2010 - 05.2012
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Completed biweekly payroll for company personnel.
- Completed employee employment verifications.
Education
No Degree - Business
Orange Coast College
Costa Mesa, CASkills
- Budget Management
- Performance Tracking and Evaluation
- Staff Coordination
- Goal Setting
- Scheduling and Coordinating
- Work Planning and Prioritization
- MS Office
- Workforce Planning
- Customer Service
- Team Leadership
- Creative Direction
- Flexible and Adaptable
- Multitasking
Timeline
Assistant Director of Club Events
Balboa Bay Club
01.2022 - Current
Events Manager
Balboa Bay Club
01.2018 - 01.2022
Member Relations Supervisor
Balboa Bay Club
05.2012 - 12.2017
Accounting Clerk
The Eleven Agency
06.2010 - 05.2012
No Degree - Business
Orange Coast College
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