Melanie Hess
Naples,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Closing Agent
Pristine Title & Settlement Services
2022.07 - 2022.08
- Expedited the closing process for clients by coordinating with lenders, attorneys, and real estate agents.
- Managed escrow accounts meticulously, safeguarding client funds and ensuring proper disbursement.
- Navigated complex situations tactfully when addressing conflicts or discrepancies during the closing process.
- Developed new business and managed new and existing clients.
Closing Agent
Knight Barry
2021.07 - 2022.07
- Developed and maintained a network of industry professionals, resulting in improved collaboration and shared knowledge among peers.
- Developed new business and managed new and existing clients.
- Expedited the closing process for clients by coordinating with lenders, attorneys, and real estate agents.
- Managed escrow accounts meticulously, safeguarding client funds and ensuring proper disbursement.
- Delivered prompt responses to inquiries from clients and stakeholders, demonstrating professionalism and commitment to quality service.
- Prepared comprehensive closing documents to facilitate smooth property transfers between parties.
- Resolved title issues promptly to prevent delays in property transactions and closings.
- Conducted thorough research on property titles to identify potential discrepancies or issues early in the process.
Closing Agent
LandSel Title
2020.12 - 2021.06
- Developed new business and managed new and existing clients.
- Expedited the closing process for clients by coordinating with lenders, attorneys, and real estate agents.
- Managed escrow accounts meticulously, safeguarding client funds and ensuring proper disbursement.
- Prepared and presented contracts and other legal documents to clients.
- Delivered services to customer locations within specific timeframes.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Escrow Officer
DR Horton
2020.05 - 2020.12
- Communicated requirements and title exception information to clients.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Compiled closing packages for drafting and presentation accuracy.
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
Closing Coordinator
Pulte Homes
2018.07 - 2020.05
- Reviewed titles, insurance and flood zone certifications to meet closing standards for each property.
- Expedited closings by managing deadlines efficiently, prioritizing tasks according to necessity and urgency.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
- Contacted appropriate agencies to complete searches, order records, and obtain documents.
- Maintained checklists of required documentation and open issues affecting closings.
- Consulted with outside vendors to identify and resolve loan closing issues.
Title Processor
Vip Realty
2018.01 - 2018.07
- Aided smooth title transfers by coordinating with surveyors, appraisers, and other professionals to address any discrepancies or concerns effectively.
- Streamlined the title processing workflow through diligent document review and error identification.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Played a vital role in successful property closings by ensuring that all required documents were prepared accurately and delivered promptly to clients.
Title Processor
Florida Title & Guarantee
2016.04 - 2018.01
- Aided smooth title transfers by coordinating with surveyors, appraisers, and other professionals to address any discrepancies or concerns effectively.
- Streamlined the title processing workflow through diligent document review and error identification.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Communicated with customers to resolve common title issues.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
Education
High School Diploma -
Bishop Verot High School
Fort Myers, FL05.2010
Skills
- Real estate law knowledge
- Client Relations
- Escrow management
- Title Insurance Acumen
- Closings Coordination
- Attention to Detail
- Problem-Solving
- Title Investigation
- Closing support
- Microsoft Office
- Notary Public Certification
- CMA software knowledge
Timeline
Closing Agent
Pristine Title & Settlement Services
2022.07 - 2022.08
Closing Agent
Knight Barry
2021.07 - 2022.07
Closing Agent
LandSel Title
2020.12 - 2021.06
Escrow Officer
DR Horton
2020.05 - 2020.12
Closing Coordinator
Pulte Homes
2018.07 - 2020.05
Title Processor
Vip Realty
2018.01 - 2018.07
Title Processor
Florida Title & Guarantee
2016.04 - 2018.01
High School Diploma -
Bishop Verot High School
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