Melanie Hicks

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Worked with clients in Jackson County Family Court navigate through the process of working towards a goal of reunification after having their child/children removed due to child abuse and neglect allegations.

• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Edited and proofread legal documents to verify accuracy.
• Liaised with other paralegals and legal staff to complete common tasks on schedule.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.

• Increased family self-sufficiency by assisting parents in identifying and pursuing educational or career opportunities to improve their financial stability.
• Empowered parents by teaching them practical strategies for managing challenging behaviors effectively while maintaining nurturing bonds with their children.
• Collaborated with other professionals such as social workers, schools, and healthcare providers to create a comprehensive support network for families.
• Developed individualized action plans tailored to each family''s unique needs and circumstances, promoting long-term success in parenting goals.
• Coordinated group sessions where parents could share experiences, exchange ideas, and build connections with others facing similar challenges.
• Promoted healthy family functioning by modeling appropriate interactions during supervised visits between parents and children.

• (multiple locations)
• Implemented robust risk management procedures, minimizing potential losses and maintaining a secure banking environment.
• Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
• Recruited and hired talent for operations and service delivery and managed branch offices by mentoring and cross-training new leadership as part of succession planning.
• Prepared, sorted and distributed [Type] reports to appropriate branches.
• Improved employee performance by designing comprehensive training programs and providing regular coaching sessions.
• Optimized resource allocation, balancing staff schedules, workload distribution, and cost control measures for maximum efficiency.